Silver Plan - Cost to upgrade for more space for files

  • cbkallmeyer
    Asked on February 18, 2021 at 12:42 PM

    Do you have upgrade plans to add more storage space for files, besides jumping to the next pricing plan?

  • Kenneth JotForm Support
    Replied on February 18, 2021 at 4:29 PM

    Thank you for reaching support,

    Upon checking the Account username cbkallmeyer, it seems that it has no forms, as well as no limits have been exceeded or consumed.

    If you wish to know the limits of each plan, here is our pricing page: https://www.jotform.com/pricing/.

    Let us know if you have any further questions.

    Best.

  • cbkallmeyer
    Replied on February 18, 2021 at 5:00 PM
    What is the cost if I go over 100 GB?
    ...
  • Elton Support Team Lead
    Replied on February 18, 2021 at 10:00 PM

    Hi,

    The next plan with a higher upload space is the Gold plan with 1TB upload space limit. The cost for Gold Monthly is $99 USD/month and $948 USD/year. You can also check this on the pricing page here https://www.jotform.com/pricing/.

    FYI, you can also clear up your upload space whenever you hit the limit. To do that, you have to delete the submissions data in your form with files attached to it. Deleting the submissions will also delete its associated files. Here's How to Delete Form Submission Data. Before doing this, make sure to download your submission data and the uploaded files first for your local copy.

    Guides:
    How to Download Form Submissions as Excel/CSV/PDF?

    How to Download the Submission Files

    If you have any other questions, please let us know.