Hi I would like to raise the following questions regarding JotForm:

  • Irene
    Asked on July 13, 2021 at 3:56 AM

    Hi I would like to raise the following questions regarding JotForm: 

    1. We are interested to engage your service plan, what is the meaning of Form Limit?
    2. What is the meaning of 1,000 Monthly Form Views, does it mean after viewing of specified number of forms, whether we cannot view anymore or we have to pay extra cost?
    3. What does it mean by Payment Submissions?
    4. What is the meaning of HIPAA Compliance?
    5. Is it possible to store the completed forms in localized devices e.g. computer, smart phone?
    6. Is it possible to link the individual fields of the forms with photos?
    7. Please clarify the payment terms (e.g. monthly/yearly) and payment method if we engage your service plan ?
  • Nikola JotForm Support
    Replied on July 13, 2021 at 8:58 AM

    We are interested to engage your service plan, what is the meaning of Form Limit?

    Form Limit is the number of forms you can create and that are active.

    Related Guide: Understanding Your Account Usage and Limits

    What is the meaning of 1,000 Monthly Form Views, does it mean after viewing of specified number of forms, whether we cannot view anymore or we have to pay extra cost?

    Form Views is the number of times your form can be viewed. If you go over the limit, your forms will be disabled.

    Related Guide: Form View Limits: What Is It All About?

    What does it mean by Payment Submissions?

    Payment Submissions is the number of submissions that have payment integrations on them.

    What is the meaning of HIPAA Compliance?

    https://www.jotform.com/what-is-hipaa-compliance/

    https://www.jotform.com/hipaa/

    Is it possible to store the completed forms in localized devices e.g. computer, smart phone?

    Forms and submitted data are stored on our servers, but you can view them on any device.

    Related Guide: How to View Form Submissions

    Is it possible to link the individual fields of the forms with photos?

    I do not understand this question. Please provide more details.

    Please clarify the payment terms (e.g. monthly/yearly) and payment method if we engage your service plan ?

    We have monthly and yearly subscriptions. JotForm is a recurring subscription service and you can upgrade or downgrade your service at any time. You can find the available account types, prices, and limits on our Pricing page.

    Related Guide: How to Upgrade My Account