Can I have submissions emailed to me when done?

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    Asked on November 19, 2021 at 12:48 AM

    Once a Jot form is completed and submitted by someone, how do I make it so it is then emailed to me and maybe others once submitted?

    Anyway to create a field in the form at the end that would be something like:

    email a copy of this completed form to:

    (and a copy of the completed submission would then be sent to that email address)

    Is that possible?


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    Answered on November 19, 2021 at 03:00 AM

    Hello there,

    To be able to get emails whenever someone completed and submitted the form, you will have to set up your email notification. To do this, log in to your Jotform account and follow the steps below.

    1. Click Settings at the top of the Form Builder.
    2. Next, click Emails on the left panel.
    3. Click the Add an email button.
    4. Then, select Notification Email.

    You may check this link to further guide you on email notification settings.

    Please note that for free accounts, there’s a limit of 1 email notification with 1 recipient email address. And for the Bronze to Gold plan, 10 recipient emails per notification. You will have to create a new notification if you want to send it to more than 10 emails.

    Please try and if this is not what you want, don't hesitate to send a message for further assistance.

    Thank you.

  • Profile Image
    Answered on November 19, 2021 at 12:54 PM

    OK...would an email notification of a submission be essentially the same as "please email me a copy of the submission to this email address:"? The notification I am guessing would then tell the recipient of the notification that a new submission has been received and then to log into the account and look at it, yes?. But what if I wanted it sent to an email where the recipient does not have access to our Jot account and the email contains the completed form submission? Is that possible?

    We have a paid account.

  • Profile Image
    Answered on November 19, 2021 at 01:15 PM

    That is possible. But you would need to add an email field to the form where the recipient can add their email address.

    After doing so, an autoresponder email will be created automatically. This gets sent to the submitter of the form (who added their email) after submitting the form.

    Or if you want to add a specific email recipient, you may create a new email notification and add him as the recipient. By default, email notification and autoresponder emails contain the submission data which can be viewed directly into the email's content. This no longer require the viewer to login to view the data.

    RELATED GUIDE: explanation-of-email-notification-and-autoresponder-settings