Approval Flow - Emails not generating

I am testing an approval flow and as of this morning, none of the emails seem to be generating. I have checked my junk mail, as well as the history of sent emails in Jotform and they are not there.

Any assistance would be greatly appreciated.

https://www.jotform.com/workflow/220046318192954/build

Thank you,

Emily

Hey there,

Can you please have a look at your account email history to see if indeed no mails were sent?

Here's how you do that

https://www.jotform.com/help/293-how-to-view-all-your-form-email-history/

Also, can you have a look in for form tables and see the status of the submission and where they are in the approvals flow?

Here's an article on that

https://www.jotform.com/help/1466-how-do-you-track-the-approval-process-in-jotform-tables/

Please let us know if you need any further assistance,

Thank you

As I mentioned in my original request, I have looked at the email history in Jotform and can assure you the emails were not sent.

Now in looking at the table, none of today's test requests have been acted upon because there were no emails sent.

Hi,

Are you able to see the submission in your Jotform Inbox?

It seems the error is coming from the Conditional Branch you have created on the approval flow.

Kindly check again if this is correctly set up based on your requirement.

Thanks,

Rose

Rose,

I have been able to solve this issue.

Emily