Thank you page is not showing

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    NewArtists2021
    Asked on January 10, 2022 at 09:42 AM
    2) The "Thank You" very last page does not show up when done. How do I get the page to advance to the Thank You once the teacher is done paying? I want them to be able to download a PDF of their entries.
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    Lorenz_A
    Answered on January 10, 2022 at 10:09 AM

    Hi there,

    I checked your account, and I see that you are using PayPal checkout Integration, and it should show the Thank you page after the payment.

    May we know what the screen is showing after the payment? I just cloned your form, and it successfully shows the Thank you page.

    You may share with us a screenshot: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    I want them to be able to download a PDF of their entries.

    Firstly, you will need to create a PDF document.

    Guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report/

    Then after that, you can attach the PDF to the Autoresponder email, which the customer will receive once they've successfully completed the form.

    Guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications/