Conditional Logic: Sending Emails Based on a User's Answer

  • Luna Ink
    Answered on April 05, 2022 11:17 AM

    We are a tattoo shop and have multiple artist in the calendar that we color coordinate and invite to see the calendar. Is there a way that when the client chooses their artist in our deposit form that it color coordinates to the artist as well as add the artist email in the invite?

  • Afzal JotForm Support
    Answered on April 05, 2022 12:03 PM

    Hello Luna,

    Thank you for contacting Jotform Support. It is possible to send an email to different email addresses based on the user's answers in the form using conditional logic by following the steps and screencast below:

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Conditions.
    • In the list that appears, click on Change E-mail Recipient and set a logical condition, such as those shown below:

    1636356006 6188cfa61f05a conditionsemail Screenshot 0

    • Finally, click on Save.

    Additionally, please visit our guide explaining How to Send Emails Based on a User's Answer.

    If you need further assistance, please contact us again.