Product List: Special Pricing Options for multiple Product Options

Hello,

I am contacting you because before , i was able to make some of my items at special pricing per option , there is now a lock button there for some reason and it is not allowing me to, can you please assist me on being able to use this option?

Thank you

Hi blingmeout415,

Thanks for reaching out to Jotform Support. I am not entirely sure what you are referring to. Could you share with us the form URL so that we can review the form settings? Check out this guide about Where to Find My Form URL?. Also, if you can take a screenshot of what’s happening, that will help us to understand better what’s going on. We have a guide about how to do that here.

Once we hear back from you, we'll be able to help you with this.

Hello,
I believe i may have figured it out, if i put special pricing on one screen
then i am not able to put it on the other so it's either or, but it is in
the editing section
Bling Me Out
...

Hello blingmeout415,

Yes - unfortunately, as stated in this guide, you can only set up the Special Pricing option for one of your Product Options. Once set up, you’ll see it disabled for the other Product Options.

I will forward your inquiry as a Feature Request to our developers to consider making it possible to set up those Special Pricing Options for multiple Product Options. Unfortunately, we cannot provide an ETA, but we will inform you in this thread of any updates. I apologize for the inconvenience.

Hello,
I am showing 3 of my items where i was able to enable special pricing, i am
a bit confused because it is not allowing me to enable them on other items
I have sent screenshots. Please assist
...

Hello blingmeout415,

Unfortunately, we have not received your screenshots, but I've checked your form and I assume you're referring to the first three products. The option to enable the special pricing is available for these products, as it is not yet enabled for any of the product options:

If you were to enable it for one of the options, the others would become inactive:

Hi Michal,
Check out the bottle size on the Hennessy it is locked it won't let me
enable

Bling Me Out
...

Hello blingmeout415,

Thanks for getting back to us. When I went to check your form. I was unable to find the Hennessy product in your product list. Also, the product list seems to be changed because it is not looking the same as the screenshot present in this thread.

Could you please let us know have you removed the Hennessy from your product list? or is your issue resolved?

Once we hear back from you, we'll be able to move forward with a solution.

Hi Ravi,
I just went and switched it as a preview form and the Hennessy product is
the 3rd on the top row, i am not sure why you are seeing it that way that
you are seeing it, here is another screenshot, the previous screenshot was
showing as editing view

Bling Me Out
...

Hello blingmeout415,

Thanks for getting back to us. As my colleague advised, if special pricing is already enabled from your other products, it will be inactive on another product. This has been escalated as a feature request to our developers.  But when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

I also cannot see or find the Hennessy product in your product list.

Thanks for your patience and understanding, we appreciate it.

Hello Marina this is very confusing because the special pricing is enabled
...

Hello blingmeout415,

Thanks for getting back to us. We're sorry for the confusion. Just to further clarify the issue, do you want to enable special pricing for the Hennessy products?

Could you send us a screenshot of what you have on your end? I checked and cloned your form, but I was not able to find the product you are referring to.

Once we hear back from you, we'll be able to move forward with a solution.

It looks like once you cloned my form it made everything mess up , I had it
all organized but now when I went back on logged in to edit form it is no
longer showing all of my previous items, this is about to be very time
consuming to add all of my items back again do you know of any way that
these can be retrieved? Also I did a test order and the form/receipt looks
a mess it shows all of my items to the customer on one form when they have
...

Please unclone my items it is showing all items to be edited once I click
...

Hello blingmeout415,

Thanks for getting back to us. This specific thread regarding special pricing option has been forwarded to our development team for review. As for your other question, I've moved that to a new thread. You can check that out here.

Reach out to us again if you need more help.