What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup paypal in my form for receiving payments

    Asked by inklingcg on September 16, 2014 at 12:25 PM

    I cannot figure out how to make my checkout/cart/paypal/payment stuff all work?!?! Can I please get a phone number to talk to someone about this?

    checkout form paypal form payment form
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    JotForm Support

    Answered by Welvin on September 16, 2014 at 01:39 PM

    Hi,

    Unfortunately, we do not have a phone that you can call. Please let us know your problem here and we'll do our best to help you fix it.

    Thank you!

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    Answered by inklingcg on September 16, 2014 at 01:56 PM

    I have my form ready to go, but I do not know how to set it up at the end so people can make a payment using paypal?

     

    http://form.jotform.us/form/42515000815139

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    Answered by ShadaeTrotman on September 16, 2014 at 02:14 PM

    Hi inklingcg,

    I have cloned and tested your form and after filling out the information, when you click check out. The option for the amount of product comes up.

    This is what I see

    It appears that the PayPal tool does appear on the form. What is the exact issue that you are experiencing with it?

    Thanks!

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    JotForm Support

    Answered by Kiran on September 16, 2014 at 03:59 PM

    I understand that you want to add 5 products to the form and to receive the payment by PayPal. I request you to go through the following guides on Order Forms that would help you in setting up payment forms.

    http://www.jotform.com/help/47-Order-Form-Basics

    http://www.jotform.com/help/49-Order-Form-Types

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Let me see if I can provide you a demo based on your form to setup the payment integration. Please allow me some time to get back to you on this.

    Thank you!

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    JotForm Support

    Answered by Kiran on September 16, 2014 at 07:59 PM

    Hello,

    Here is the demo form. 

    http://www.jotformpro.com/form/42585703399971

    Please check the form and let us know if that works for you. I've used custom amount option from PayPal to get the total price of products that will be stored on a hidden textbox and passed to PayPal.

    And each product price is assigned to 50 using the radio buttons that ask the user to upload more.

    Each of these values are now added to the final Total text box

    You may clone the form to your account for any modifications that you want to make. Please let us know if you have any other questions. We will be happy to help.

    Thank you.

     

     

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    Answered by inklingcg on September 17, 2014 at 11:11 AM
    Thank you that is great!
    Could you fix one thing for me though? If I dont fill out all the required boxes, when I click the submit button it does show in red that they must complete them, but it still directs me to the paypal website. Can you make sure it doesnt direct them there unless all the required information is completed?
    Thanks!
    Tina

    ...
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    JotForm Support

    Answered by Welvin on September 17, 2014 at 11:35 AM

    Hi Tina,

    I have moved your problem with regards to the required field to this thread: http://www.jotform.com/answers/430248. Please kindly check.

    Thank you!

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    Answered by inklingcg on September 17, 2014 at 12:37 PM

    When I go into my Forms it will not allow me to create a new form so that I can clone what you did in order to use that demo form that you set up for me?
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    Answered by inklingcg on September 17, 2014 at 12:43 PM

    I need you to integrate what you did on the demo into this

    http://form.jotform.us/form/42515000815139

     

    or give me step by step instructions on how to do it please?!

     

    Thank you!

    Tina

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    JotForm Support

    Answered by Welvin on September 17, 2014 at 12:54 PM

    Hi Tina,

    I have again moved your problem with creating a form to a new thread, check it here: http://www.jotform.com/answers/430325.

    We request you to please create a new thread when you found an issue to your(s) or account instead of posting it to this thread. This way, we can focus on it and know which issue is resolved and what not.

    Thank you!

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    Answered by inklingcg on September 17, 2014 at 01:01 PM
    ok thanks sorry about that!
    ...
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    JotForm Support

    Answered by Welvin on September 17, 2014 at 01:08 PM

    There's no need to say sorry :) I'm just letting you know about it. We can actually split thread :)

    Thank you! :)