What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I cannot use my form as I get the error message that "This form is currently unavailable".

    Asked by HitchhikingGhost on January 11, 2015 at 06:48 PM

    I changed a few things to follow the rules of the website that I think I was blocking, but its still blocked.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 11, 2015 at 10:51 PM

    Hello HitchhikingGhost,

    Upon checking your form, I found that it is currently disabled and that is the reason why you are getting this message. 

    You also have following "Form Limits" set in your form:

    #1. Submission limit - You have set it as 1 and that means you will not be able to receive more than 1 submissions in your form.

    #2. Unique Submissions - You have set it as strict check and that means your users will not be able to submit form twice from the same IP address.

    Please check the screenshot below:


    To solve your problem, I would suggest you to remove the "Submission Limits" from your form if you want to receive more submissions and also enable your form as well. The following guide should help you:  

    Enable form: https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form 

    Submission limit:  https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!