How to change the upload size limit?

  • Nkeiruka nnaji
    Asked on September 9, 2023 at 4:55 PM

    I want to change size for uploading file

  • Christy JotForm Support
    Replied on September 9, 2023 at 7:52 PM

    Hi Nkeiruka,

    Thank you for reaching out to Jotform Support. Let me show you how to change the upload size limit:

    • In the Form Builder, add a File Upload element to your form or select an existing one.
    • Select the File Upload’s gear icon to open properties.
    • In the properties pane on the right, go to Options at the top.
    • Turn on Limit File Size and set your desired minimum and maximum file size limit in KB.

    How to change the upload size limit? Image 1 Screenshot 20

    Additionally, if you want to change the allowed file types, feel free to visit this other guide on which file types are allowed for the upload field.

    Furthermore, please note that the maximum individual file size allowed in Jotform is 1GB (1048576 KB) and the maximum recommended number of file uploads is 25 per entry. You can only receive 25 files per submission, even if you allow multiple numbers of files in your file uploads, Jotform will not accept the 26th file.

    Lastly, there is no specific subscription to use this element. Just note that for a Starter plan, the file upload limit is 100MB monthly as per this guide. You may consider upgrading your plan when necessary.

    Reach out again if there’s anything else we can do for you.