Is there any way to restore deleted images

  • Profile Image
    richdesigns
    Asked on September 09, 2015 at 10:37 AM

    I just tried to delete 2 image files that were previously uploaded and all y previously uploaded files were deleted.

    Can you restore the previous image files?

  • Profile Image
    ashwin_d
    Answered on September 09, 2015 at 01:51 PM

    Hello richdesigns,

    Unfortunately it is not possible to restore deleted image or submission data. Please be noted that once a submission submission record is deleted, it is deleted permanently from the system. 

    Though you can get the submission data form the submission emails you must have received but it is not possible to get the uploaded files. You can also check your account "Email History" to get the list of submission emails you have received:  https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    You should always integrate your form with dropbox or google drive etc. When the form is submitted, a copy of uploaded file including the submission PDF will be uploaded to the integrated account. The following guide should help you:  

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    Thank you!