What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there any way to restore deleted images

    Asked by richdesigns on September 09, 2015 at 10:37 AM

    I just tried to delete 2 image files that were previously uploaded and all y previously uploaded files were deleted.

    Can you restore the previous image files?

    uploaded files all and previously
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    JotForm Support

    Answered by ashwin_d on September 09, 2015 at 01:51 PM

    Hello richdesigns,

    Unfortunately it is not possible to restore deleted image or submission data. Please be noted that once a submission submission record is deleted, it is deleted permanently from the system. 

    Though you can get the submission data form the submission emails you must have received but it is not possible to get the uploaded files. You can also check your account "Email History" to get the list of submission emails you have received:  https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    You should always integrate your form with dropbox or google drive etc. When the form is submitted, a copy of uploaded file including the submission PDF will be uploaded to the integrated account. The following guide should help you:  

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    Thank you!