Why was the Hide Empty Fields feature removed in the new interface?

  • jimla
    Asked on July 20, 2016 at 11:53 PM

    Why was the "hide empty fields" option removed from the "new interface"? This was a very useful option to reduce the length of email notifiers!

    Jim

  • Welvin Support Team Lead
    Replied on July 20, 2016 at 11:56 PM

    We have this as a default already. Empty fields in the form are now automatically hidden by default in the notification and autoresponder emails. If you're still getting the empty fields, I would suggest re-creating your form emails.

    Delete the current settings: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Re-create it: https://www.jotform.com/help/25-Setting-Up-Email-Notifications