What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I do my transaction in Indian Rupees?

    Asked by JayDave on October 26, 2016 at 07:20 AM

    As my firm is based in India. I want to carry out transaction in Indian Currency. And Your forms do not allow transaction in Rupees . So please solve my problem and tell me the way in accepting currency in rupees.


  • Profile Image
    JotForm Support

    Answered by Nik_C on October 26, 2016 at 10:07 AM

    You can accept Indian Rupees by using one of the payments:

    1. Stripe

    2. Purchase Order

    3. 2Checkout

    4. Square

    You can simply change the currency by changing in the currency field:

    You can also use PayPal, but it will convert USD to INR. 

    If you wish to process payments in INR you will have to use one of the options above.

    Hope it helps. 

    Please let us know if you need further assistance.

    Thank you!

  • Profile Image

    Answered by JayDave on November 03, 2016 at 07:44 AM
    I am not able to |integrate with any of the suggestions given by You
    .Please do help me out .
  • Profile Image
    JotForm Support

    Answered by Charlie on November 03, 2016 at 10:42 AM

    I am not sure what you meant by you are not able to integrate. I tested the available integrations and they are working as expected on our end. Here's a quick screencast of Stripe in my end:

    You can see that I need my account to be logged in. So I went ahead and opened a new tab and logged in from there before connecting Stripe in the payment wizard.

    Please do make sure that the credentials you are using in the payment wizard is correct, it would be best to refresh the page when making a new integration. Try also hitting the save button after making changes. I noticed that you are removing integrations, re-adding new ones, closing the payment wizard then trying to add a new one again. It seems like you are doing a lot of actions and it is a causing problems on your end. Try refreshing the page when the payment wizard is not working properly or whenever you are trying to integrate. Please also note that you can only add ONE payment integration in a form.

    Here are the links to help you integrate:




    Let us know if that works.