How can I do my transaction in Indian Rupees?

  • JayDave
    Asked on October 26, 2016 at 7:20 AM

    As my firm is based in India. I want to carry out transaction in Indian Currency. And Your forms do not allow transaction in Rupees . So please solve my problem and tell me the way in accepting currency in rupees.

     

  • Nik_C
    Replied on October 26, 2016 at 10:07 AM

    You can accept Indian Rupees by using one of the payments:

    1. Stripe

    2. Purchase Order

    3. 2Checkout

    4. Square

    You can simply change the currency by changing in the currency field:

    How can I do my transaction in Indian Rupees? Image 1 Screenshot 30

    You can also use PayPal, but it will convert USD to INR. 

    If you wish to process payments in INR you will have to use one of the options above.

    How can I do my transaction in Indian Rupees? Image 2 Screenshot 41

    Hope it helps. 

    Please let us know if you need further assistance.

    Thank you!

  • JayDave
    Replied on November 3, 2016 at 7:44 AM
    I am not able to |integrate with any of the suggestions given by You
    .Please do help me out .
    ...
  • Charlie
    Replied on November 3, 2016 at 10:42 AM

    I am not sure what you meant by you are not able to integrate. I tested the available integrations and they are working as expected on our end. Here's a quick screencast of Stripe in my end:

    How can I do my transaction in Indian Rupees? Image 1 Screenshot 20

    You can see that I need my account to be logged in. So I went ahead and opened a new tab and logged in from there before connecting Stripe in the payment wizard.

    Please do make sure that the credentials you are using in the payment wizard is correct, it would be best to refresh the page when making a new integration. Try also hitting the save button after making changes. I noticed that you are removing integrations, re-adding new ones, closing the payment wizard then trying to add a new one again. It seems like you are doing a lot of actions and it is a causing problems on your end. Try refreshing the page when the payment wizard is not working properly or whenever you are trying to integrate. Please also note that you can only add ONE payment integration in a form.

    Here are the links to help you integrate:

    https://www.jotform.com/help/47-Order-Form-Basics 

    https://www.jotform.com/help/49-Order-Form-Types 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    Let us know if that works.