Why are my forms out of storage

  • sharingthewealth
    Asked on November 18, 2016 at 3:04 PM

    i have the 10,000 monthly forms ... i have not submitted that many forms this month ?

  • sharingthewealth
    Replied on November 18, 2016 at 4:44 PM

    hello??  

    anyone know how to fix this issues.. 

  • Welvin Support Team Lead
    Replied on November 18, 2016 at 4:53 PM

    Your last payment date is on October 13, 2016. The subscription has been canceled on November 12, 2016. This is probably because your card on file has expired or you have it canceled. IF you wish to keep the Silver Plan, simply re-upgrade your account.

    https://www.jotform.com/help/331-How-to-upgrade-my-account 

  • sharingthewealth
    Replied on November 18, 2016 at 5:21 PM

    hello??  

    anyone know how to fix this issues.. 

  • jonathan
    Replied on November 18, 2016 at 9:07 PM

    We already have responded to your question. Please check your email  cr####@gmail.com .

    https://www.jotform.com/answers/993420

    https://www.jotform.com/answers/993452

    Let us know if still not resolve.