Why are my forms out of storage

  • Profile Image
    sharingthewealth
    Asked on November 18, 2016 at 03:04 PM

    i have the 10,000 monthly forms ... i have not submitted that many forms this month ?

  • Profile Image
    sharingthewealth
    Answered on November 18, 2016 at 04:44 PM

    hello??  

    anyone know how to fix this issues.. 

  • Profile Image
    Welvin
    Answered on November 18, 2016 at 04:53 PM

    Your last payment date is on October 13, 2016. The subscription has been canceled on November 12, 2016. This is probably because your card on file has expired or you have it canceled. IF you wish to keep the Silver Plan, simply re-upgrade your account.

    https://www.jotform.com/help/331-How-to-upgrade-my-account 

  • Profile Image
    sharingthewealth
    Answered on November 18, 2016 at 05:21 PM

    hello??  

    anyone know how to fix this issues.. 

  • Profile Image
    jonathan
    Answered on November 18, 2016 at 09:07 PM

    We already have responded to your question. Please check your email  cr####@gmail.com .

    https://www.jotform.com/answers/993420

    https://www.jotform.com/answers/993452

    Let us know if still not resolve.