Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

30 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

4 REPLIES

Form Start Button: Form not initiating on desktop and mobile

Asked by McEwan_Joe 1 day ago Updated 21 hours
1 REPLIES

Form Submission: Request for Collection Slip with QR Code for Courier

Asked by neilsservice 22 hours ago Updated 21 hours
5 REPLIES

Account Creation: Unable to register with a different email

Asked by assistanttovanessam 22 hours ago Updated 21 hours
4 REPLIES

HubSpot Integration: Missing Options to Add Form to Notes and Send Attachments When Creating Contact

Asked by Well_Organised 1 day ago Updated 21 hours
2 REPLIES

App Access: How to Password Protect Entire App Instead of Individual Forms

Asked by Scotguard 1 day ago Updated 23 hours
5 REPLIES

E-Signature: Recipient's signing and initialing not showing as completed

Asked by paulettejeff 1 day ago Updated 1 day
9 REPLIES

Saved draft is throwing a Request Timeout error

Asked by juneju 2 days ago Updated 1 day
2 REPLIES

need to resetr my password – please re-send access instrucftions

Asked by Joseph Perkins 1 day ago Updated 1 day
7 REPLIES

Form Submission: Stuck on Please Wait and Not Redirecting to Thank You Page

Asked by mbenzuly 1 day ago Updated 1 day
3 REPLIES

Encrypted form results

Asked by Katie Rader 1 day ago Updated 1 day