People hated having the screenshot editor and the feedback form on different screens. This was causing confusion. Many people told us that their visitors would not be able to use such a complex tool. They asked us to simplify things. So, we got rid of multiple steps, and simplified the process.
You can use Wishbox for different reasons such as getting feedback on a new design, getting bug reports, or getting ideas. So, a small instruction space was needed. That’s why we added a title bar, and made it customizable.
Before the release, we were not sure how successful Wishbox might be. We did not want to spend weeks to optimize and refine the tools before we had a proof that there would be an interest in such a tool. The release was a big success and people loved Wishbox. That gave us the motivation to refine the tools. The tools work much more smoothly. Try out the circle tool. You will love it.
When you need to describe multiple problems on the form, it helps to have a way to pin numbers on the screenshot. The numbers on the screenshot above was actually added using Wishbox.
Having everything load separate made the tool seem slow. Instead, we are now preparing everything on the background and launching the tool all at once. This allows the user to keep seeing the site during the time the tool takes to load. We hope to improve the speed further in the next weeks.