Let’s assume that your website is mycompanydomain.com, and you want to use subdomain forms.mycompanydomain.com for your forms so that the URL looks like this:
To change the URL, you must first have a Jotform Enterprise account. If you don’t have an Enterprise account, please contact our sales team to upgrade to Jotform Enterprise.
Once you have an Enterprise account, use your own domains with Jotform Enterprise by adding a DNS record. Add a CNAME record that points to your Enterprise URL with your domain or subdomain.
Using the example above, this is how the DNS record will look:
Now, instead of using the regular form URL…
which you get after publishing your form, you can load the form with a customized domain.
Your DNS settings will indicate to the browser that the actual location of the form is at our domain https://www.jotform.com/.