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This guide highlights how you can use a custom domain for your forms’ URL.
For this to work, you would need the following:
Note: The setup only works for subdomains. For example, if you own the domain name yourdomain.com, you can use forms.yourdomain.com or www.yourdomain.com or any subdomain at your discretion, but not yourdomain.com by itself.
Now, let’s assume that you already own a domain name, for instance, example.com and you want to use the subdomain forms.example.com for your forms so that the URL looks like this:
https://forms.example.com/1234567890
Once you have an Enterprise account, use your own domains with Jotform Enterprise by adding a DNS record. Add a CNAME record that points your Enterprise URL (e.g., mycompany.jotform.com) to your subdomain.
Using the example above, this is how the DNS record will look:
Name | Type | Value |
---|---|---|
forms.example.com | CNAME | mycompany.jotform.com |
Afterward, you should contact the Enterprise Support team to complete the configuration and to make sure everything is in place.
Now, instead of using the regular form URL which you get after publishing your form…
https://form.jotform.com/1234567890
you can load the form using your custom domain.
https://forms.example.com/1234567890
Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:
Support Forum: https://www.jotform.com/answers/
Contact Jotform Support: https://www.jotform.com/contact/
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9 Comments:
I want to have my own link
Can you have multiple custom domains when you have Enterprise, or just one? In other words, if we have Enterprise, can we link our client's custom domains for the forms we create for them, or only for our own forms?
Thanks for sharing amazing information keep posting.
Great article… Thanks Thanks for sharing amazing information keep posting.
Hi,
Do you have documentation on how to use API with custom domains?
Hi! is it possible to upload my silver account to have a custom url without upgrading to enterprise?
Can u plz send us step by step guide please
Can anyone send a guide
Buenos días, me gustaría saber cual es el precio mensual o anual para contratar el servicio enterprise. Muchas gracias¡¡