How to Enable IPN on your Paypal Account

Last Update: November 24, 2016

IPN (Instant Payment Notification) is a POST message sent by Paypal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user. Go to our Incomplete Payments FAQ for more information.

1. Log in to your Paypal account 

2. Navigate to your Account's summary page. Scroll down and you should be able to see the "Seller Preferences".

3. In this page, find the "Instant Payment Notifications" option and click the "Update" button/link.

 

4. Click "Choose IPN Settings" to specify your listener's URL and activate the listener.

5. The following screen appears. Specify the Default URL for your listener in the Notification URL field. If you're not using IPN outside of JotForm, you may use  https://ipn.jotform.com/ipns/paypal.php  

 

 

Note: The default notification URL does not matter. JotForm just needs IPN to be enabled.

 

6. Choose Receive IPN messages (Enabled) to enable your listener.

7. Click Save.The following screen appears as a confirmation that your IPN has now been enabled. 

 

 

8. Click Back to Profile Summary to return to the Profile after activating your listener.You also can click Edit settings to modify your notification URL or disable your listener. You can click Turn Off IPN to reset your IPN preferences.

Having problems with Incomplete Payments? Please go our Incomplete Payments FAQ (above) for more information or let us know in the comments box below.


18 Comments...


   
UpcycledOccasions (May 23, 2014 at 12:17 PM)

Here are all the details for Paypal.
Thanks,
Jaci

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cstoysjapan (May 25, 2014 at 01:00 AM)

Hi, we are bit confused with this IPN setting. You didn't have it before and now we have to change something here. I visited my Paypal account and I believe activated the PIN as you unstructed above. However, the site is not showing the function correctly. Please support us ASAP.

Thank you.

Masaki Seike
CSTOYS International

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cheekyface (May 25, 2014 at 11:47 PM)

I cant find the IPN settings with these intructions. Do they need to be updated?


   
cheekyface (May 25, 2014 at 11:51 PM)

...Cancel that last comment. Found it but it's not under a column of any kind.
Go to: Profile>My Selling Tools>Getting paid and managing my risk (from main options). You will then see the Instant Payment Notifications link to update the settings


   
Daniel Signorelli (May 28, 2014 at 08:28 AM)

I have 2 urls I want to activate

http://www.andesvive.com/book-paypal-condor.php

http://www.andesvive.com/book-paypal-aguila.php

should i only put

http://www.andesvive.com ???

or should i put both?

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webminister (May 28, 2014 at 09:24 AM)

Dear Jotform....

I went to update my payment form. I received this notice dated May 23 that I need to update this IPN. Why have my forms been working since this May 24? Please explain what this IPN is and why we are having to make this change. Advanced notice of this issue from Jot Form would be beneficial. I have multiple payment forms with my clients and I don't want them to call me with a problem due to my systems inability to process their payments. Do I have to update every payment form today? The WHY to me is more important than "you need to this to make your forms work" approach... I found out about this when updating a form. E-mail us with the notice or something a little more proactive and less stressful for Jotform customers. Frankly, now I am concerned that all my payments forms are no longer functioning.

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kittyspets (May 29, 2014 at 03:07 PM)

I am receiving this error message for my clients - "DPRP has been disable for this merchant". What does this mean? I pasted the general URL because we are not using IPN outside of Jotform - https://www.jotform.com/ipns/paypal.php.

Please let me know what I need to correct.

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sailfilly (June 02, 2014 at 07:00 PM)

I cannot find the IPN notification under these instructions or in paypal's instructions. I get as far as "My Selling Tools" and there is NOTHING that says IPN. Very confused. Please assist. Thanks.

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ingrdo (June 08, 2014 at 03:40 PM)

Why do we need to do this when Jotform and PayPal send instant notification already? I don't know what any of this means, really, except that, as far as I know, I don't have an url to send anything to, and this will terminate my relationship with jotform.

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ccphotog (July 10, 2014 at 12:08 PM)

so I just enabled but I may have had a few form submissions before I realized I needed to do this? Will I get those payments?

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jnoreman (July 14, 2014 at 03:48 PM)

IPN. All you are missing is the "A" and you can speel out the word "PAIN". Which is exactly what this is. What is the reason this new procedure must be used?

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CatherineKolkoski (July 17, 2014 at 10:53 PM)

Your IPN URL did not work....

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jeffallen (July 28, 2014 at 01:33 PM)

This is trying to require that I enter a notification URL... won't let me enable it without it. What do I put there??

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eoghaokelly (July 29, 2014 at 06:32 PM)

Hey so not sure what to enter as notification url, going by the above I used https://www.jotform.com/ipns/paypal.php but they sent me this response:
Hello eoghan o kelly,

Please check your server that handles PayPal Instant Payment Notification (IPN) messages. Messages sent to the following URL(s) are not being received:

https://www.jotform.com/ipns/paypal.php

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information.

Once you or your service provider fix this problem, you or your service provider can resend the failed messages from the IPN History page. If this problem continues, PayPal may disable the IPN feature for your account.

Thank you for your prompt attention to this issue.

Thanks,
PayPal

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Ed Martin (April 18, 2015 at 07:23 PM)

I cannot get the PayPal sandbox to talk to my Listener. The Simulator seems to work, says "IPN Sent Successfully". My Listener shows response. To help diagnose I have reduced the listener to the code shown below. Should I expect to see the file "test.txt" updated?

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Shadow47 (April 23, 2015 at 12:02 PM)

WHAT DO I TURN ON THE IPN IN THE NEW WEBSITE

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huntrergraphicdesign (July 08, 2015 at 11:49 PM)

pay pal has changed
You must enter a properly formatted URL into the Notification URL field in order to activate Instant Payment Notification.

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human (February 09, 2016 at 08:35 PM)

How do i receive ipn from mobile website, on windows there is a post response but when website is on mobile device, i can't get ipn response, why and how can i get it?

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