JotForm User Guide / Billing /

How to Upgrade and Pay by Wire Transfer

How to Upgrade and Pay by Wire Transfer

We are no longer offering the wire transfer payment option. Existing subscriptions paid by wire transfer will remain active. However, if you want to switch to a different plan, you must pay by credit/debit card or PayPal.


JotForm offers an upgrade payment by Wire Transfer. To do so, the following steps should be followed.

1. Go to the Pricing page, click the Upgrade button to your preferred plan.

2. Select the Check/Purchase Order/Wire Transfer option in the Payment Method(s).

3. Click the Continue button. This will open a new window for providing your personal and/or customer information.

4. Fill everything in the page including your JotForm Login Name which will be your JotForm Username and not the email address. 

5. Select Wire Transfer from the Method of Payment dropdown. Here's an example:

6. Clicking the Next button will redirect you to the last page where you can see the Wire Transfer Order Instructions. Here's for example:

Make sure to tell your bank to include the Reference Number that the system generates, with the wire payment.

Click the Generate Proforma Invoice to generate an invoice for your transaction. The invoice would look exactly like this:

Wire Transfer Order is considered a manual payment. We do not give a timeframe for this type of payment. You must strictly follow the Wire Transfer Order instructions. We cannot upgrade the account until the payment is cleared.

 

Contact Support:
Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:
Contact JotForm Support: https://www.jotform.com/contact/

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4 Comments...

  • fulbright_edu_vn

    The wire transfer option is not present. I want to renewal my Silver Plan yearly license by wire transfer. Please help me. Thank you!

  • Paulo Sousa

    The wire transfer option is not present.
    It only shows Credit card and paypal payment methods.
    I want to renovate a bronze yearly licence by wire transfer.
    Can you help me out?

  • MPMarketing

    Whenever i click upgrade, it just says i'm now upgraded and my credit card got charge. The wire transfer order did not appear.

  • sh_kwes

    Dear Jotform,

    We have paid for one year on this day, is it already received? whether it can be discounted? (Biggest Savings of 2017! SAVE 50%)

    How we know the payment has been received or not?
    reference number : 60711693

    (Kami sudah bayar untuk satu tahun pada hari ini, apakah sudah di terima ? apakah dapat potongan harga ? (Biggest Savings of 2017! SAVE 50%)

    Bagaimana kami tahu pembayaran sudah di terima atau belum ?)



    Thanks,

    sh_kwes