Billing

Billing

Steps to check and get your invoices: 1. Click on your profile image and then click your username to access your My Account page. 2. Click the Billing tab. If you've downgraded to free, you'll see an Upgrade tab, click it. 3. Scroll down...

If the billing page tells you to contact JotForm Support when canceling your subscription paid through PayPal or if it tells you that it will be canceled manually, we recommend double-checking your PayPal email if it's canceled or not. Otherwise,...

If you want to cancel your subscription, please follow the steps below: 1. Make sure you are logged in using your JotForm account/username at https://www.jotform.com/login/. 2. Next, hover/click the profile icon (avatar)...

We are no longer offering the purchase order payment option. Existing subscriptions paid by purchase order will remain active. However, if you want to switch to a different plan, you must pay by credit/debit card or PayPal. JotForm...

We are no longer offering the wire transfer payment option. Existing subscriptions paid by wire transfer will remain active. However, if you want to switch to a different plan, you must pay by credit/debit card or PayPal. JotForm offers...

This guide is only applicable for the subscriptions paid through our default payment processor, Stripe, and our alternative payment processor, FastSpring. To update your billing card, follow these steps: 1. Click the user menu icon at the...

JotForm offers a few different paid subscription plans. If you need to upgrade to increase your submissions, storage, or payment limits, this guide will help you decide which plan to choose and how to pay for it. Free Accounts If you have a...

After upgrading to our paid plans, the JotForm branding is not automatically removed. You have to uncheck it from the settings page of your account. Here are the steps: 1. After logging in, click your account menu. 2. Click the Settingslink. 3....