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How to integrate CardConnect with your forms?

How to integrate CardConnect with your forms?

CardConnect is a simple and secure online payment gateway. You can collect your payments from your forms by integrating CardConnect. Since CardConnect inception in 2006, CardConnect have been developing advanced payment solutions backed by patented, PCI- validated point-to-point encryption (P2PE) and tokenization. More than 67,000 businesses, ranging from Fortune 500 companies to youthful startups, use CardConnect to securely process and manage their transactions. 

CardConnect have below products:
- CardPointe for businesses
- CardSecure for enterprises
- BO4T for integrations

It is available in JotForm now. You can:
- Sell online products 
- Sell merchandise 
- Collect donations online 
- Let users make a custom payment 

How to integrate CardConnect with your forms?

1- Open your form builder and click Add Form Element.
2- Click Payments. 
3- Click on CardConnect icon or drag&drop the CardConnect icon into the JotForm form builder.

4- Integration side-bar will be open automatically. Please fill the textboxes with your CardConnect credentials.

5- You need to select your payment type from the dropdown as shown below.

You can select Sell Products if you will sell your products. In the next step, you need to create your products. 

You can also make some additional adjustments like create couponshipping and tax for your products.

If you select User Defined Amount or Collect Donations, Finish button will be appear instead of Continue. 

6- Additional Gateway Settings
If you need to customize your gateway, you can use Additional Gateway Setting. 

How to Test CardConnect
The most important settings in the Additional Gateway Settings is the Sandbox Mode. When you enable SandBox Mode, sandbox credentials will be set automatically. 

Please look at the following image:

In other words, you don't need to fill the textboxes with the test credentials that CardConnect prepared for you in the CardConnect Gateway Testing page.

Finally, your form will be seen like below:

Contact Support:
Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:
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  • livingyourlife

    I keep getting an error message when my customers try to submit a credit card payment using Stripe. I contacted Stripe and the payment process is working on their side but on the Jotform submission side, the error code is asking for "API code" to be integrated. I have integrated my Stripe account during the build process in settings. It says the connection is successful on the Jotform side and Stripe side. I just don't know why I would need to integrate API code if the connection is already successful. Help please.

  • Kyle


    For the payment method, does it apply to Malaysia payment type?

  • Marshalltowny

    Is the payment processed right away? Can we tell if credit card was declined immediately?

  • ksfearer

    What percentage is taken from each payment???