The Business Associate Agreement (BAA) signed by Jotform is provided as a PDF file when you complete upgrading to HIPAA Compliance.
Jotform’s Business Associate Agreement is automatically generated during upgrading to HIPAA Compliance and sent to your email once upgrade operation is completed, with a HIPAA Welcome Email.
You can access Jotform’s HIPAA BAA Request Form on https://www.jotform.com/hipaa/baa/
Jotform’s signed BAA is sent as an attachment with HIPAA Welcome Email. This email will be sent when you complete upgrading your account to HIPAA Compliance.
If your account is already upgraded to HIPAA and you didn’t receive HIPAA Welcome Email or lost the signed Business Associate Agreement somehow, you can request it again via BAA Request Form (https://www.jotform.com/hipaa/baa/). We will check our records automatically, regenerate a new signed Business Associate Agreement and sent you with the following email.