Email Problems

Email notifications can help you stay updated on submissions and other form activities. However, there can be instances where these notifications fail to reach your inbox, causing potential disruptions in your workflow. This guide aims to help you...

Preventing emails from landing in Gmail's spam folder ensures that important submission alerts are not missed. This guide shows how to create a custom filter to prevent Jotform emails from being incorrectly classified as spam....

Email communication plays a vital role in how Jotform users get their form submissions, notifications, and autoresponders. When emails bounce, that is, when our servers have repeatedly tried to deliver messages but fail within a set time frame....

Form email logs in Jotform are records of your forms' email delivery status and other related information. They are stored on your Account History page. The email logs show detailed information about the emails, including timestamps, delivery...

Aside from adding Jotform emails to your contact list, you can prevent important emails from being marked as spam or blocked by your email provider by adding Jotform's IP addresses and domains to your email whitelist. This helps maintain reliable...

This is a guide that will help you setup an external notifier if your Jotform email alerts failed to send or were in the bounce list.  Please note that this is for advanced users or who are familiar with programming.  Here are the...

If you're not getting emails from Jotform, your email address might’ve ended up on our bounce list. This usually happens when there’s an issue delivering messages, like maybe your inbox is full, your email isn’t active anymore, your server...

Are you tired of your email servers blocking emails from noreply@jotform.com? Are you hoping there's a way to be notified even when your email ends up in our Bounce List? Although there are many ways to lower the likelihood of your email getting...