How to Set Up Okta SSO for Jotform Enterprise

November 7, 2023

Okta’s single sign-on solution can quickly connect to 3rd party services including Jotform. To get started you need to enable Single Sign-On in your Jotform Enterprise server. You also need an Okta account with admin permissions.

Configuring Okta

To add an Okta SAML application, follow the steps below:

  1. Log in to your Okta admin account and go to the Admin page.
The Admin button in Okta
  1. Go to Applications on the right, then select Create Add Integration.
Steps to create an app integration in Okta
  1. In the Create a new app integration dialog, select SAML 2.0, then click Next.
Steps to create a SAML 2
  1. Enter your desired App name, then select Next.
Steps to configure SAML in Okta
  1. Enter your Service Provider Metadata links in the following fields:
Steps to configure SAML in Okta
  • Single sign on URL — Use your Jotform Assertion Consumer Service URL
  • Audience URI (SP Entity ID) — Use your Jotform Entity ID
  1. Scroll down to the bottom and select Next, then complete the rest of the integration process.
  2. On your app’s overview page, scroll down to SAML Setup and select View SAML setup instructions.
Guide to view the SAML setup instructions in Okta
  1. Next, copy your SAML app’s details.
SAML app's details in Okta

The following details from Okta will be used to configure the Identity Provider Metadata settings in your Jotform Enterprise server:

  • Identity Provider Single Sign-On URL
  • Identity Provider Issuer
  • X.509 Certificate
  1. Now, go to your Jotform SSO settings page and enter the details in the Identity Provider Metadata fields.
The identity provider metadata configuration in Jotform

The value to use for each field is as follows:

  • Entity ID — Use your Okta Identity Provider Issuer.
  • SSO URL — Use your Okta Identity Provider Single Sign-On URL.
  • Certificate — Use your Okta X.509 Certificate.
  1. Finally, save and test your configuration in Jotform.
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