How to Clear Your Form Caches

May 7, 2024

Caches help your forms load faster and perform more efficiently but if you’re experiencing issues with your forms, clearing caches can often help correct these issues. Clearing form caches won’t cause you to lose any data. It’s a safe and easy process.

To clear your form caches

  1. Go to Account Settings.
  2. Scroll down to Form Caches.
  3. Select Clear Cache.
Steps to clear form caches in Jotform

An “All caches are cleared” message will appear once it’s done. If you are still experiencing issues with your form, you can try clearing your browser’s cache. To learn more, see

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Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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