What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does accepting payment work when a customer is subscribing for a monthly payment

    Asked by Jpmerchent1 on February 06, 2017 at 10:52 PM

    I'm making a payment form for my client that wants to charge customer for monthly payment for subscribing to the website I'm making for them. When they subscribe do I have to input a credit card payment or how this work? I'm new to this and I really need help with this

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    JotForm Support

    Answered by Charlie on February 07, 2017 at 01:57 AM


    If you are new to setting up a payment/order form, I suggest checking the following guides to help you get started:





    Note that you need to use the payment integrations that we have if you wish to collect payments. 

    For the specific guide on how to setup recurring payments or subscriptions, you can check this guide: https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option 

    I hope that helps.