How to upgrade plan to monthly term?

  • CHRIS
    Asked on March 11, 2024 at 1:32 PM

    Im just trying them out.
    I dont want to commit to an entire year.

    Don't you have some monthly plans for someone new?

  • Danilo JotForm Support
    Replied on March 11, 2024 at 1:38 PM

    Hi CHRIS,

    Thanks for reaching out to Jotform Support. Yes, we do have monthly subscription that you can take advantage.  It's really easy to upgrade your account. Let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    How to upgrade plan to monthly term? Image 1 Screenshot 50

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    How to upgrade plan to monthly term? Image 2 Screenshot 61

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    How to upgrade plan to monthly term? Image 3 Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    How to upgrade plan to monthly term? Image 4 Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.

  • CHRIS
    Replied on March 11, 2024 at 2:35 PM
    THANK YOU but all of those pricing plans say "Billed Annually"
    I dont want that.
    I'll pay you monthly. how do I make that happen?
    ...
  • Edwin JotForm Support
    Replied on March 11, 2024 at 2:45 PM

    Hi Chris,

    Thanks for getting back to us. Once you're on the Upgrade/Billing page, you can select monthly at the top:

    How to upgrade plan to monthly term? Image 1 Screenshot 30

    On the payment page, you can also select your payment schedule there:

    How to upgrade plan to monthly term? Image 2 Screenshot 41

    For more information, check out our guide on How to Upgrade My Account.

    Let us know if you have any other questions.

  • CHRIS
    Replied on March 11, 2024 at 3:10 PM
    I wish that was the case.
    In your email graphic, I see a choice of Monthly or Yearly.

    As you can clearly see, in the screenshot that Ive attached here, those choices are just not there.
    ...
  • Danilo JotForm Support
    Replied on March 11, 2024 at 3:31 PM

    Hi Chris,

    Thanks for getting back to us. It seems that the screenshot that you provided is not sent properly. Can you send us some screenshots of what’s happening? This guide will show you how to do that.

    How to upgrade plan to monthly term? Image 1 Screenshot 20Give it a try and let us know how it goes.

  • CHRIS
    Replied on March 11, 2024 at 3:40 PM
    OK, I figured out what you're doing wrong.

    Can I just try this for a month or two and see if I like it without committing to more time than that?
    ...
  • Danilo JotForm Support
    Replied on March 11, 2024 at 3:50 PM

    Hi Chris,

    Thanks for getting back to us. Yes, you can upgrade your account to any of the plans available. You can stop the auto-renewal of your subscription by canceling it. Your subscription won't be impacted, and it will be finished on schedule. You can cancel your subscription, but it should be done on the Desktop version of Jotform, rather than the mobile app. It's easy, let's do it:

    1. On your My Forms page, hover your mouse over your avatar in the top-right corner and click on Settings.

    Wanted to Cancel Autorenewal of my subscription Image 1 Screenshot 40 Screenshot 10 Screenshot 10

    2. Under the Billing tab, click on Change Plan.

    Wanted to Cancel Autorenewal of my subscription Image 2 Screenshot 51 Screenshot 21 Screenshot 21

    3. Click on the Downgrade button to switch to the Starter (Free) Plan.

    Wanted to Cancel Autorenewal of my subscription Image 3 Screenshot 62 Screenshot 32 Screenshot 32

    4. There will be a pop-up window with some extra information about the downgrade. Please follow those instructions to continue with canceling your plan.

    Please also check out our guide about How to Cancel your Subscription.

    Let us know if you need any more help.