How to Check the Upload Space Usage Data of the Account

Hello,

Could you please tell me how much storage space I have left on this account? How will I be able to tell when I've run out?

Thanks,

Caroline

Hi Caroline,

Thanks for reaching out to Jotform Support. You will be able to see your current Upload Space Usage Data on your Account Settings. Also, your Upload Space is currently 97.76 MB / 100.00 MB and this 100MB is the allowable limit for the Starter Plan account. Let me show you how:

1. On the My Forms page, hover over your mouse to the Profile Avatar at the upper right side of the page and click Settings.

2. Click on Usage on the left side of the screen. You will also see here when your Monthly Usage Limits will reset. You can check out this related guide on Understanding Your Account Usage and Limits.

Now, you will have to permanently delete the uploaded files on your form to free up the Upload Space of your account. Let me show you how:

1. In Jotform Tables, select the submissions that have uploaded data on them then click the Delete button on the right side of the page.

2. Click the Three Dots icon and select Trashed Entries.

3. Select the submission you want to delete and click the Delete Forever button.

4. Finally, click the Delete button to confirm the deletion of the submission. This will completely purge the submission along with its uploaded data.

• Another way to delete your submission data is to click the File Upload column on your Jotform Tables. Then select the attachments and then click the Delete button.

• Then click the Delete file(s) button. This will delete the attachments directly and you don't need to check your Trashed Entries. Take note that this will only delete the attachments, not the submission itself. You can also check out this guide on How to Delete Form Submission Data.

If you still need the uploaded files on your form, you can download them first before deleting them. Let me show you how:

1. In Jotform Tables, select the submission that you want to download and click the Download All button.
2. Select the Download attachments option to download all the attachments on that submission.

3. If you want to download the attachment along with the submission data, you can select one of the other three options instead. You can check out the related guides below for more information:

• How to Download the Submission Files
• How to Download Form Submissions as Excel, CSV, or PDF

That's it. Let us know if you have any other questions.