Irrtümlich gelöscht

  • Steup
    Asked on April 24, 2024 at 5:25 AM

    Guten Tag, ich habe irrtümlich ein Formular gelöscht, da er schrieb Speicher voll, wobei alles leer ist ... kann ich das wieder erstellen aus Papierkorb??? Danke

  • Ibrar JotForm Support
    Replied on April 24, 2024 at 6:56 AM

    Hi Schwann,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Sure, if you accidentally delete the form, you can recover it from the trash within 30 days of deletion. But if you have deleted and purge the form, you won't be able to recover that form. Let me show you how you can recover it.

    • Login to your Jotform account, scroll down the home page and click on Trash on the bottom left side.
    • Hover your mouse over the form you want to restore and click on Restore on the right side.

    Irrtümlich gelöscht  Image 1 Screenshot 20

    We also have a guide about How to Restore Deleted Forms that you can check out.

    Additionally, I've checked your account and found that the upload space of your account is almost full, and it's 92.46 MB out of 100MB. You're recommended to download the files before deleting them. This guide will show you how to do that. We also have a guide about How to Delete Form Submission Data that you can check out. We also have a guide to help to Understand Your Account Usage and Limits.

    Give it a try and let us know if you need any help.

 
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