After editing a entered form, does the person who submitted the form get the autoresponder email?

  • DHartwig
    Asked on April 2, 2018 at 4:43 PM

    After editing a entered form, does the person who submitted the form get the autoresponder email?

  • Kevin Support Team Lead
    Replied on April 2, 2018 at 5:59 PM

    This will depend on your form settings, you can check if your form has an email autoresponder on the settings tab, emails section of the form builder: 

    1522706274screenshot 01 Screenshot 10

    If you need to delete it, this guide will help you doing so: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email 

    If you need to add it up, this guide will help you doing so: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    I hope this helps. 

  • DHartwig
    Replied on April 2, 2018 at 6:43 PM
    It does have it. thus I assume that after I edit the form the email will be
    sent.
    Sent with Mailtrack

    ...
  • Kevin Support Team Lead
    Replied on April 2, 2018 at 9:22 PM

    The email will be sent initially when the user submits the form, I forgot to mention on my previous reply that the send on edit option is turned off by default on the email settings, you may enable it on the advanced settings of the email wizard: 

    08 18 2017 1503051721 Screenshot 10

    Now, I'm not sure if you would like to send the email just when you're editing the submission, is this correct? 

    If so, then you will need to add the get form page URL widget and a condition to send the email (the send on edit option still need to be turned on). 

    The widget can be found here: https://widgets.jotform.com/widget/get_form_page_url 

    How-to-Add-a-Widget-to-Your-Form

    This guide will help you conditionally sending the email: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    This guide will also help you finding the email field's name that you will need to use on the "Email" section of the condition: https://www.jotform.com/help/146-How-to-Find-Field-IDs-and-Names 

    Example: 

    1522718563screenshot 01 Screenshot 21

    I hope this helps.