Form Questions

  • Profile Image
    Rincy Isaacs 
    Asked on May 07, 2019 at 04:12 PM

    Target user is a Nonprofit.  I am a consultant providing recommendations

    How long do you store the applicant form for?   If they enter partial data and later come back to finish up, is the data still there? If they come back a year from now and submit a new form, can the previous year's data be copied to the new form?  Can an administrator selectively delete forms based on some criteria like date submitted or by name?  How do you authenticate the person who submits the form? Do you provide Secure Email capability with your Forms License? User License: How many administrative user licenses come with the Silver Plan?
    Your quick response is appreciated!



  • Profile Image
    jherwin
    Answered on May 07, 2019 at 05:37 PM

    If they enter partial data and later come back to finish up, is the data still there?

    If you set up save and continue later on your form then they can access their unfinished form via session links.

    Guide: How-to-Save-Forms-and-Continue-Later

    How long do you store the application form for?

    Submission sessions that have been pending more than 3 months are being automatically deleted. So saved sessions will only last up to 3months.

    If they come back a year from now and submit a new form, can the previous year's data be copied to the new form?

    Unfortunately, that is not possible at the moment. However, you may want to check the spreadsheet to form widget and see if it will meet your requirements.

    Guide: How-to-Use-the-Spreadsheet-to-Form-Widget

    Can an administrator selectively delete forms based on some criteria like date submitted or by name?

    Do you mean submissions made in the form? If so, yes, that is possible by filtering the submissions.

    Guide: How-to-View-Form-Submissions
    1557264627filter.png

    How do you authenticate the person who submits the form?

    We do not authenticate the user who submits the form, anyone can submit your form.

    Do you provide Secure Email capability with your Forms License?

    All emails from jotform are secured, we also have autoresponder to automatically email your user when they submit your form. A notification that will notify you if someone has submitted your form.

    User License: How many administrative user licenses come with the Silver Plan?

    Please note that a subscription is for one account only.

  • Profile Image
    Rincy Isaacs 
    Answered on May 08, 2019 at 07:43 AM
    Thank yiou!
    How much does an extra user license cost?
    ------------------------------
    *Rincy Isaacs* | Architect | Acumen Solutions

    Office: 216.393.6074 | Fax: 216.447.8982
    5700 Lombardo Center, Suite 201, Seven Hills, OH 44131
    ...
  • Profile Image
    jherwin
    Answered on May 08, 2019 at 08:42 AM

    You can see the pricing of our plans on our pricing page: https://www.jotform.com/pricing/. Please check and see which plan suits your needs. Also, please note that one plan is for one account only (1 is to 1).

    You can also check our enterprise plan, you can use the sub-user feature there: https://www.jotform.com/enterprise/

    To know more about sub-user, please check this guide: How-to-Share-Forms-with-a-Sub-Account-User