Whenever I make changes using advanced designer, it reverts form to something I have never create

  • Profile Image
    unkeith
    Asked on June 05, 2020 at 01:33 AM

    Whenever I make changes using advanced designer, it reverts form to something I have never create.

    It losses the

    1. Round corners
    2. Form background

    3. Back picture

    All i am trying its to edit submit button colour 

  • Profile Image
    Sonnyfer
    Answered on June 05, 2020 at 05:03 AM

    Apologies for the inconvenience. I'm not sure but I think it has something to do with your form's cache so I've cleared it for you.

    Could you please test again? You can also revert your form to a previous version if you accidentally made changes using the advanced designer.

    Guide: How-to-View-Form-Revision-History 

    If you need further assistance, please let us know.

  • Profile Image
    unkeith
    Answered on June 05, 2020 at 06:02 AM

    Thanks, I did revet to the oldest version but still the same. 

    I have another question concerning Twilio widget. The drop-down box for selecting countries prefixes has scroll bars and makes it hard for the user to scroll and view the list.

    I have adjusted form width etc. with no luck.


    Maybe it was something to do with the previous issues, I will try again.

  • Profile Image
    unkeith
    Answered on June 05, 2020 at 06:39 AM

    Nope, the dropdown is still clipped



  • Profile Image
    Sonnyfer
    Answered on June 05, 2020 at 09:03 AM

    Thanks, I did revet to the oldest version but still the same. 

    Apologies for the inconvenience. I have checked your last visited form but you seem to have deleted it already.

    1591361977deletedddd.png

    Could you please share the URL of the form you're currently working on?

    Guide: Where-to-Find-My-Form-URL 

    If possible, kindly share with a short video clip for us to see how your form behaves from your perspective. 

    I have another question concerning Twilio widget. The drop-down box for selecting countries prefixes has scroll bars and makes it hard for the user to scroll and view the list.

    I have adjusted form width etc. with no luck.

    I have moved this query to a separate ticket to avoid confusion. Kindly wait for my response here.