Encrypted form: if I enable encryption on form will it be the 2.0 version?

If I am already using encryption for a form, is it automatically updated to using your 2.0 encryption or do I need to do something?

Thanks,

Jim

Hello Jim,

Thanks for reaching out to us for help. The Encrypted Forms V2.0 is available to all users. Once you enable the encryption on your form it will be the new version. It's easy to do. Let me walk you through it:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. In the menu on the left side of the page, make sure to view Form Settings.
3. Set Encrypt Form Data to the On position.
   
4. In the modal that opens, verify that it’s you by either using Google or Facebook or entering your Account Password into the box and clicking on Verify on the bottom-right side of the modal.
   
   
5. As the next step, Set Your Access Code by entering a text into the box.
6. Tick the Box on the left side of the Consent.
7. Lastly, click on Enable Encryption on the bottom-right side of the modal and you’re good to go.
   
   

Keep in mind that a minimum of 8 and a maximum of 16 characters can be inputted as the access code. It’s also good to note that the form access code set can only be used to unlock the form in which it is set so you’ll need to create a new access code if you want to enable Form Encryption on your other forms. Accessing the Encrypted Data is also easy to do. Let me walk you through it:

1.  In Form Builder, click on Form Builder on the top-left side of the page.
2. In the menu that opens, click on Tables.
3. In the modal that opens, enter your Access Code into the box.
4. Then, click on Access on the bottom-right side of the modal and that’s it.

The data will be decrypted in the table for you to see. It’s worth mentioning that once you enable Form Encryption in your forms the following features will be unavailable:

• Autoresponder Email
• Content/Body of the Notification Email
• Save and Continue
• Change Email Recipient Condition
• Integrations except for Payment Gateways
• Approval Flows
• Jotform Sign
• PDF Downloads, but you can still view the data in the PDF Editor.
• Form Reports such as Excel, Grid Listing, HTML Table, RSS, and Calendar Listing Reports.

As the access code cannot be reset, when the key is forgotten, unfortunately, the form data can’t be recovered. You may want to check out our Security and Form Encryption pages to learn more.

Let us know if you have any other questions.

Hello Mary,

It doesn't work like that for me. I would also like to secure an "older" form with the new Encryption 2.0 function. Unfortunately, I am not able to do it. 

I always want to encrypt the form using the old method with public and private key (see picture). 

Can you help me further?

Many greetings

Hello Jim,

I’ll need a bit of time to look into this. I’ll get back to you shortly.

Let us know if you need any other help.

Hello Jim,

Please note that the forms that were already encrypted before we launched the new version will remain in the older set up. The data will be decrypted using the private key.

Let us know if you need any other help.