How to Change Thank You Message Depending on the Language Used?

October 21, 2022

Jotform allows you to translate a form into multiple languages. However, the Thank You Message is not part of the sections you can translate. If you created the form in English, it would display the Thank You Message in English. If you want to translate the text in the Thank You Message based on the chosen Language, you have to do it by conditional logic.

The first step is to create a form and add all the languages you wish to have. For more information, visit How to Make Your Forms Multilingual. Once you do this, your form will have a new entry in the conditions labeled as Language.

Please watch the following video for the steps or read the full instructions below.

  1. In the Form Builder, go to the Settings tab.
  2. Click Conditions on the left panel.
  3. Choose the Change Thank You Page option from the list.
  1. Set up your conditional logic to display a custom message on submission. See the below image, for example.

So, as seen from the above, you must select the Language from the “If” statement and select the target value, which is the language you’ve added, and make sure to select “Display a custom message on submission” in the “Do” statement.

  1. Please don’t forget to click the Save button to save your condition, and that’s it.

Repeat the same steps for displaying a custom message for other languages. You can see a sample form of this here:

Pro Tip:

Do you know that you can also send a specific email template, particularly the autoresponder email, based on the chosen form language? To know more about this, please visit How to Change Email Template Sent Based on the Language Used.

If you have questions, suggestions, or feedback, let us know in the comment box below. You can also reach us by creating a support ticket.

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