How to Email Entries in Jotform Inbox

Jotform Inbox makes it easy to send emails directly from a submission without switching to another email app. This can be useful when following up with form submitters, sharing updates, or responding to questions related to a specific entry.

When sending an email from Jotform Inbox, you can customize the sender, recipients, subject line, and message content. You can also include submission data in your email and configure additional email settings when needed.

Emailing Entries in Jotform Inbox

You can compose and send emails directly from a selected submission in Jotform Inbox. Here’s how to set it up:

1. In Jotform Inbox, put a check in the box next to the entry you want to email.
2. Then, on the upper-right side of the page, click on Reply.

3. Now, in the Send Email window that opens, configure these email details:
   • From — Select the sender email address.
   • To — The form submitter’s email address is added automatically, but you can edit or replace it if needed. 
   • Cc/Bcc — Add additional recipients if needed.
   • Subject — Customize the email subject line.
   • Message Body — Edit the email content.

4. If needed, you can also use the options at the bottom of the email editor:
   • Submission Table — Insert the selected submission data into the email.
   • Fields — Insert form field values into the email message.
5. Finally, click on Send Email, and you’re done.

That’s it! Your email will be sent with the selected submission data included in the message.

Configuring Email Settings

If you need more control over how your email is sent, you can adjust the email settings before sending it. Here’s the quick way to do it:

1. While in the Send Email window, on the right side, click on the Gear icon.

2. Then, in the Email Settings window that opens, configure these things:
   • Reply-to Email — Specify the email address that will receive replies from recipients.
   • Sender Email — Select the email address that will appear as the sender of the message. Take a look at our guide about How to Set Up a Custom Sender Email with SMTP for more details.
3. Now, click on Done, and you’re all set.

Your email settings will be applied to the message you’re preparing to send.