Questions about forms and submissions

  • Profile Image
    mehalicc
    Asked on March 29, 2021 at 09:13 AM

    1) When inviting someone to complete a form by email, must I send the invite via the app page, or is it possible to simply send a link?

    2) Do returned forms only come back to the app server or may I designate another email for returns?

    3) Do return forms only display the completed information, or is there a way to have them returned as a completed form including all text and instructions that are on the form?

    Thank you!

  • Profile Image
    Cecile_A
    Answered on March 29, 2021 at 10:59 AM

    Hello there,

    1) When inviting someone to complete a form by email, must I send the invite via the app page, or is it possible to simply send a link?

    You can send the form via email using the app page by following the guide below.

    Guide: https://www.jotform.com/help/303-how-to-send-a-form-via-email

    You can also just copy the form URL/link and send it via email manually.

    Guide: https://www.jotform.com/help/401-where-to-find-my-form-url

    2) Do returned forms only come back to the app server or may I designate another email for returns?

    To clarify, do you want a copy of the submissions to be sent to your email or the email of someone else?

    If so, you may create an email notification.

    Guide: https://www.jotform.com/help/25-setting-up-email-notifications

    3) Do return forms only display the completed information, or is there a way to have them returned as a completed form including all text and instructions that are on the form?

    If you want to see/download a copy of the submissions with all the text and instructions that are on the form, you may go to your form's PDF Editor.

    Guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report

    You can also attach a PDF copy of the submissions in your notification email.

    Guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    I hope this helps.

    Should you have further inquiries, kindly let us know.

    Thank you.