PayPal not linking correctly: Payment provider not linked error

Afternoon, our paypal account is not correctly linking to our Jot form. It comes up with an error "payment provider not linked'. This is not the case because we have...

Hello Anytime_Fitness_Falcon,

Thanks for reaching out to Jotform Support. I checked your form and see that you are using PayPal Business. Can you please confirm that you have a Business type PayPal account? If yes, please try using another browser or incognito mode and connect your PayPal account. I have also cleared your form cache to refresh your forms.

Give it a try and let us know how it goes.

2 different browsers same errors? Please have this rectified asap, we have been waiting weeks for this!
Regards
Tania Parsons
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Hello Anytime_Fitness_Falcon,

We apologize for the inconvenience. It normally happened when there's an integration error between Jotform and your Paypal account. To rectify the error, I would suggest reintegrating the widget into your form.

If you have any further questions, please let us know.

Once again we have followed your instructions again and it still does not seem to make any difference, we are not receiving any email to confirm the intergration? Can someone please call us to get this sorted out? We have been waiting for at least 2 months?
Regards
Tania Parsons
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Hello,

I checked the form and the payment setting is not configured properly.

Please try using a different device and follow this guide: https://www.jotform.com/help/391-how-to-integrate-form-with-paypal-standard/

After that, please let us know if the issue still persists. I tried this on my test form and it is connecting properly using PC and Google Chrome Browser.

Hi,
Could someone please advise on the below, we have not yet received a reply.
Many thanks
Kind regards
Lisa Tana
Administration / Membership Consultant
Anytime Fitness Falcon
633 Old Coast Road, Falcon WA 6210
P: 08 9534 4495 M: 0451 159 443
E: falcon@anytimefitness.com.au
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[https://docs.google.com/uc?export=download&id=0B7QiJoNIf3dxdEtRY1NZYnJadTg&revid=0B7QiJoNIf3dxT1BCUFF0ekdqdUlwcGovQUNFdUdqbGNRZ0NrPQ][https://docs.google.com/uc?export=download&id=0B7QiJoNIf3dxckhFRjJZMUQyNEk&revid=0B7QiJoNIf3dxMDdacWpVSm1OMzdGSE0xTENpVktZSHMvampnPQ]
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Hello Lisa,

It looks like your Paypal widget is not configured correctly.

As my colleague has mentioned in his reply above, please try using a different device and follow this guide. After that, please let us know if the issue still persists.

Hello, we have tried this multiple times and we have advised you of this and sent you screen shots of the error messages? Now what can we try?
Regards
Tania Parsons
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Hello Anytime_Fitness_Falcon,

Thanks for reaching back to us. Unfortunately, none of the screenshots you shared were loading; the files come up just like this screenshot below. Could you please share them again? This guide will help you send us a screenshot. Also, while the error is up, could you also share the console report?

Once we hear back from you, we'll be able to move forward with a solution.