User Guide

 

How to View Form Submissions

How to View Form Submissions

So your form has been getting lots of responses, and you need a central place where you can view all the submissions, edit them, respond to them by sending emails, print them, flag them for reading later - Delete them, download excel and CSV files among other many reporting features.

In order to open and see all of your form's submissions, do the following: 

1. Go to the MY FORMS page and select the form with the submissions you want to view.

2. Click the SUBMISSIONS button to go to the form's Submissions Page.

3. The rest is quite intuitive as illustrated below:

This overview hardly covers the feature rich submissions administration panel - Click on this link to view the report creating features in detail.

Tell us your experience with managing your submissions in the comments below, we would love to hear from you.

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29 Comments...

  • chanll

    I already create some forms by Jotform system, How can i scroll down to see any other form that i created ? Because only twenty forms in a page and cannot watch another forms anymore . Thanks

  • LittleBeeCreations

    On the page where I view a particular submission and can print from, all my form questions are left justified and all the answers are right justified. How am I able to fix this? This appears to have happened at random, I haven't had this issue before, and don't remember changing a setting that would have affected this. Please help this makes reading the submission extremely difficult. Thanks

  • arg54

    I HAVE RECIVED YOUR RESPONSE!
    YOU STATED THAT YOU SEE MY FORM SO, I NEED TO FILL IT UP! WITH WHAT DO I NEED TO FILL UP THE FORM WITH? I AM NEW TO THIS SO, PLEASE DON'T GET FUSTRATED! JUST TRYING TO LEARN!
    THANKS!

  • advernation

    hi , where do you see the page that the form came from?

  • tkcollier

    A copy of a submission was just sent to the author, but it is not listed under my submissions. This is our first response.

  • Mike

    Excellent answer. Very intuitive!! While working, my thoughts are: "This is the best web page I've ever seen in the web", not only about forms, I mean ALL the web. Your explanations are really cristal. Thank you so much! Your the best. One suggestion: It would be interesting to teach everyone the importance of practicing BEFORE they send official forms to anyone. If they don't practice, they shurely WILL HAVE lots of difficulties. It is not wise to send official forms to anyone if they don't have any practice. This takes us to another suggestion: Why not dedicate a page for this practices, with alt text explanations in every step? The user will have the opportunity to get familiar with the use of his forms before sending. Have a nice day!!! And thanks again. Mike

  • Musty

    what if i want the submission to be redirected to my mail ??

  • AMI2017

    Hi, when I was using the free service all my submissions were published to a Google Doc which was very helpful for the team to view. Now that I've upgraded to Bronze that option seems no longer to be available - please advise? Thanks.

  • denversfoodtrucks

    Is it possible to view which emails a submission was sent to? I had a problem where a submission was only sent to one recipient (I think?) and need to know who else might have received it.

    Thanks!

  • A_Poz

    I see the paid accounts can have a team of sub-users. Is there a way to assign submissions to certain sub-users for review? This is mainly to avoid two team members acting on the same submission.

  • tecbio

    Is there a way to view more submissions per page? Right now, i can only view 14 per page. Thanks.

  • rcb2002

    Hello... I'm back to JotForm cause I always loved it. You are simply perfect. Now a question: is it possible to get submissions directly to a txt file, particulary formatted (example, with a "|" between fields) and saved directly to any specific folder of my web server?! Thanks again!

  • Caryl

    I want my customers to upload photographs.

    Is there a file size limit?

    Can more than one file be submitted at once?

  • JOlmsted

    Do I have to design a submissions form? How do I get to the submission form after I get responses to my Form?

  • psgcasedata

    How can i view the submission window only in my website. When i embed or iframe the complete page is viewed in my website. Help

  • psgcasedata

    When i use the submission option by selecting the form i cannot view the data and the buttons print, send, pdf are inactive when i click. I have tried in google chrome and firefox.
    Help

  • campers

    Is there any way to recover a submission once it has been deleted?

  • Mona68

    When I receive a submission and send an answer the the sender of the submission, i can't find the answer i've sent anywhere. Can I find my answers on submissions?

  • l.doig

    Hi, what is the function of the first two fields in the 'grid listing' in submissions view, it looks like an envelope and a flag?
    thanks

  • hkmurano

    Thank you million ~
    I appreciated

  • hlphoto

    I just got my first submissions and I am not happy with how they come through on my end. Instead of showing my form WITH their answers it just says something like

    Understand
    Understand
    "Moms name"
    "Babys name"
    "date"

    Id like to get the entire form with their responses printed so I can put a pdf of it in the folder with client images for my records. Does anyone know how to get it to do that or if this is even possible? I use it for my contracts and I am not sure a page with answers and not the contract verbiage itself will cut it.

  • sturdysurvey

    When exporting submissions to Excel or CSV, the text of the Row labels within a Matrix response get truncated, with the trailing text replaced by an ellipsis (...).

    Is there any way to get the full text of each Row label to be included in the output?

  • CYFM

    I see how to edit a response on a form once it has been submitted, but I don't see how to save it. Do I have to submit it again? I just need to change a response from female to male. Please advise.

  • SRWproducts

    How come the Hidden Fields in my form don't show up on the submissions?

    They do show up in the email I receive after someone submits the form.

  • SaintsWebmaster

    Why are there empty columns between fields? Please advise what I should do differently.

    Corina

  • marcwade

    All my users are finding that if they flag items, then go away and come back, the flags are gone. Shouldn't they be persistent?

  • valarcon

    I am receiving emails for submissions that do not include the answer. Very frustrating as this is a time sensitive project. Please advise asap. I may have exceeded the quota as it worked yesterday. However, unlike yesterday, I don't believe recipients are aware that information did not come through.

  • tfn

    My question was has the submission ID field been added to the custom report. In your example above instead of clicking on submissions in step 3 click on reports. Currently i dont see where you can add the submission ID to that report. Thanks

  • leestillerman

    I love that I can download submissions as a pdf. The problem is that the although I am using a 14 pt font, it is microscopic in pdf form. Please advise.
    Thanks!