How to Use Direct Emailing Options in Jotform Tables

December 4, 2021

You can reply directly to form submitters from Jotform Tables. You can also forward submissions to your colleagues. This is helpful if you want to stop getting email alerts and prefer sending messages directly from your Jotform account. 

There are three ways to pull up the Reply and Forward options. The first is to select the submission, click the settings icon (with the three dots), and click Reply or Forward.

The second method is to select the submission, click the More button at the top right, and then click Reply or Forward.

The third method is to hover over the submission and click the View button. In the View window, click the More button at the top right, and then click Reply or Forward

When you click the Reply option, the To box is automatically populated with the submitter’s email address. If you want to add a message, type it in the message box area. Once you’re ready to send, click the Send Email button.

If the form contains multiple email fields, the system will fetch the first email address from the chosen submission. 

When you click the Forward option, you’ll have to enter the email address of the recipient in the To box. Once you’re ready, click the Send Email button.

For both the reply and forward options, you have the option to add a Cc or Bcc. To do so, hover your mouse over the end of the To box, and click the Cc/Bcc options.

Both boxes will appear below the To box.

You can also change the Sender Email and the Reply-to Email in both options. To do so, hover your mouse over the end of the To box, and click Settings (the gear icon).

Enter the Sender Email and the Reply-to Email, and click the Done button.

Related Guides:

How to Set Up SMTP for a Form

How to Edit/Delete Sender Emails on SMTP Settings

Last, you can resize or expand the size of the Reply and Forward windows. To resize, hover your mouse over the top or left side of the window until the resizer is visible, then drag it to resize (figure 1). To expand, click the expand icon (figure 2).

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