You can reply directly to form submitters from Jotform Tables. You can also forward submissions to your colleagues. It is helpful if you want to stop getting email alerts and prefer sending messages directly from your Jotform account.
There are three ways to pull up the Reply and Forward options:
Inline Submission Menu
The first is to select the submission, click the Inline Submission Menu (Kebab Menu or Three Dots Menu), near the Select box and Star icon, and click Reply or Forward. Alternatively, you can also Right-Click the submission to open the Inline Submission Menu.
Top Submission Menu
The second method is to select the submission, click the Top Submission Menu (Kebab Menu or Three Dots Menu) at the top right, and click Reply or Forward.
Single Submission Viewer
The third method is to hover over the submission and click the View button. In the Single Submission Viewer, click the More menu (Kebab Menu or Three Dots Menu) at the top right and click Reply or Forward.
The To box is automatically populated with the submitter’s email address when you click the Reply option. If you want to add a message, type it in the message box area. Once you’re ready to send, click the Send Email button.
If the form contains multiple email fields, the system will fetch the first email address from the chosen submission.
When you click the Forward option, you’ll have to enter the recipient’s email address in the To box. Once you’re ready, click the Send Email button.
For both the reply and forward options, you have the option to add a Cc or Bcc. To do so, hover your mouse over the end of the To box, and click the Cc/Bcc options.
Both boxes will appear below the To box.
You can also change the Sender Email and the Reply-to Email in both options. To do so, hover your mouse over the end of the To box, and click Settings (the gear icon).
Select and enter your Sender Email and Reply-to Email, and click the Done button.
Related Guides:
How to Edit/Delete Sender Emails on SMTP Settings
Last, you can resize or expand the size of the Reply and Forward windows. To resize, hover your mouse over the top or left side of the window until the resizer is visible, then drag it to resize (figure 1). To expand, click the expand icon (figure 2).
Note that Replying To or Forwarding multiple submissions at once is not possible. Saving a response template is also not possible.
Send Comment:
10 Comments:
Would be a lot more useful if you could sent to multiple submitters :(
Hello,
I wanted to know if there is a way to forward certain information that has been completed by the client on the form to a third party.
For example, the client completes a booking form for a holiday rental. I wish to have all the information pertinent to their arrival and departure sent to my housekeeper, dates, number of people, arrival time, flight number, departing time from the property etc. but want to make sure the housekeeper does not receive personal information from the form, such as passport number, email,etc. Any suggestions?
Thank you.
I want to send a comment for peer review research proposal.
Is it possible to remove the Jotform logo at the top of this email and the Jotform address at the bottom of the email?
Looks like the "reply" ability is not available if I sent all submissions (so can send same email to all submitters). Is there a way to do so... that is, within Jotform? I know I could integrate with something like Constant Contact.
Where do we find all the replies we send? If we need to track who we replied to, go back and see what we relied, where is that located? And can it be added somewhere easier to locate. I need to be able to go back and see who I replied to.
Is it possible to auto forward jotform tables to an e-mail adress as it looks a lot better than the e-mail notifications (it even includes the product pictures)?
When you "reply to submission" can you change the set response to a new set response for all reply's?
Come posso personalizzare le email inviate da tables?
I want the people who complete the Personal Introduction form to receive a copy of their completed form. This is my 2nd request for help. I have changed the settings as instructed the first time in Advance, but the new submission is still not being sent to the person. I tested it with myself and did not get a completed form, just a blank form. Can you help please? Thank you, Donna