How to Use Mailchimp Tags

February 21, 2026

Tags are bits of information—like labels—you can add to your contacts to help keep your list organized and easy to manage.
With Jotform, you can apply tags to contacts created through form submissions in two ways: Static and Dynamic.

Prefer to watch? Head to the end of this guide to see the video tutorial.

Static Tagging

With Static Tagging, the tags you’ve set up in the integration are automatically added to every contact that comes through your form. It’s a simple way to keep your contacts organized right from the start—no extra steps needed. Setting up Tags only takes a second—here’s what to do:

  1. In the Tags section of your Mailchimp integration settings, select Static Tagging
  2. Then, in the Select Static Tag(s) section, click on the Blue Plus icon.
  3. Next, in the Dropdown menu that opens, search for and select your Tags from the list.
Static Tags settings in Mailchimp integration
  1. Now, scroll down and click on Save to save the changes in the integration.
Save button in Mailchimp integration settings

Note

For Static Tagging, the Tags option will only show up in the Mailchimp integration if you’ve already added tags to your list — also known as your audience — in Mailchimp. You can check out Mailchimp’s guide on Create a Mailchimp Audience to learn more.

Dynamic Tagging

Dynamic tagging lets you add tags to a contact based on how someone fills out your form. You can use fields like Dropdown, Single Choice, Multiple Choice, or even Short and Long Text. If you’re looking to apply more than one tag at a time, Multiple Choice is your best bet since it’s the only one that supports multiple values. For Dynamic Tagging, here’s what to do:

  1. In the Tags section of your Mailchimp integration settings, select Dynamic Tagging
  2. Next, in the Select Dynamic Tag dropdown menu, select your preferred tag.
Dynamic Tagging settings in Mailchimp integration
  1. Now, scroll down and click on Save to save the changes in the integration.
Save button in Mailchimp integration settings

Note

If the value from the field doesn’t match any existing tag in your list, the integration will go ahead and create a new one for you.

Dynamic Tagging with Conditional Logic

Jotform’s conditional logic takes dynamic tagging to the next level. It lets you automatically combine answers from different form fields into tags. For instance, you can pull selections from both Single Choice and Multiple Choice fields.

Assuming your form already has Single Choice and Multiple Choice fields, you simply need to add a Short Text field and set up the conditional logic. This is how it’s done:

  1. In Form Builder, click on Add Element on the left side of the page.
Add Element in Jotform Form Builder
  1. Now, in the Form Elements menu, under the Basic tab, click on Short Text. Or just drag and drop it to where you want it on your form.
Short Text element in the Basic Elements section of the Jotform Form Builder
  1. In the orange navigation bar at the top of the page, click on Settings.
  2. Then, in the menu on the left, click on Conditions.
  3. Next, in the New Condition menu, click on Update/Calculate Field.
Update/Calculated Field option in the Conditional Logic settings of the Jotform Form Builder
  1. Now, set up your conditional logic as follows:
    • IF — Add and select both the Single Choice and Multiple Choice fields for this rule
    • STATE — Select Is Filled.
  2. In the Any/All dropdown menu, select All.
IF conditional logic settings
  1. Then, in the DO action dropdown menu, select Calculate Field Value.
  2. Next, click on Add Field next to the calculation box, and add both the Single Choice and Multiple Choice fields, separated by a comma.
  3. Now, in the Summary result dropdown menu, select the Short Text field you’ve added earlier. 
  4. Finally, click on Save to complete the condition setup.
    Calculate Field Value condition

    Notes

    • Fields added to the calculation box are treated as Numbers by default. To ensure they’re copied as text, change each one to a String by clicking the 0–9 icon beside the field. It will switch to A–Z, indicating the value is now handled as a String.
    • You’ll also need to type the comma directly into the calculation box. After entering it, click anywhere outside the box to ensure it’s included as part of the String.
    • You’ll also need to select this Short Text field in your Dynamic Tagging settings in Mailchimp integration.

    That’s about it! You’ve completed your Mailchimp tag setup, and the methods above should now help you organize, segment, and automate your audience more effectively.

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