Refund Policy Template

“Thank you for calling (insert the company name here), how can I help you?” Everyone’s familiar with that line. Whether you called for a product that broke or have a sales inquiry, that’s most likely the first thing you’ll hear from the other line. But, why do agents thank the caller? Have you given that a thought? Do you ever thank someone right off the bat, say, a friend or a relative, as soon as you answer the phone? Well, for business owners, it’s simple – Customer IS money and you have to thank the people who keeps the ball rolling.

We’re just touching the tip of the iceberg here though. Customer service has evolved way past voice calls. Majority of the companies these days offer non-voice support – Emails, live chat, support forum, ticketing systems, contact us forms, just to name a few. However, due to the rise of these different mediums of support, automated and lifeless replies became a thing.

If you want to be one of the good guys, design choices may come in handy. After your customers send in their questions and queries, why not spice up your automated replies with vibrant layouts? Maybe a thank you message to acknowledge their submission will be a good way to show that you care. This can come in many shapes and sizes but if you need something in PDF format, our wide collection of Sign Templates will fit the needs of anyone in the Customer Service industry. Just browse our catalog, pick the one that catches your attention, and click the Use Template button to get started.