How I can include Image to my autoresponder email

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    cpuidosen
    Asked on November 23, 2017 at 03:56 AM

    How I can include Image to my autoresponder email based on image that uploaded by people that fill my form??


    big thanks.

  • Profile Image
    Nik_C
    Answered on November 23, 2017 at 05:25 AM

    When your users upload an image with upload field:

    1511432581Screen Shot 2017-11-23 at 11.2

    The image will be included in Autoresponder automatically:

    1511432648Screen Shot 2017-11-23 at 11.2

    If that is what you had in mind?


  • Profile Image
    cpuidosen
    Answered on November 23, 2017 at 11:11 PM

    1511496559send jot.png

    like the screenshot up there, i cant make the image appear. after they fill the form they got the autoresponder email right? i need their photograph appear. Please help

  • Profile Image
    BJoanna
    Answered on November 24, 2017 at 01:18 AM

    Your users will receive an Autoresponder email when they submit the form if you set up an Autoresponder email

    All of your forms are disabled, so I am not sure on which form you are working on. 

    Inside of this guide, you can find how to display uploaded image in the form emails:

    How to display uploaded image in the form emails or thank you message

    When I checked your account I noticed an issue. The upload storage space of your account is 429.08 MB and the limit for the Free accounts is 100 MB. Your forms will be disabled if you do not reduce the upload storage space below 100 MB or if you do not upgrade your account. 

    To clear upload storage space you have to delete the submissions that have uploads. 

    How to Delete Form Submission Data

    I would suggest you to download your data first before you delete it for backup purposes.

    How to Download Form Submissions as Excel/CSV/PDF

    How to Download the Submission Files

    How to Export All of Your Data at Once

  • Profile Image
    cpuidosen
    Answered on November 24, 2017 at 02:22 AM

    thank you. we just downgraded the subscription. 


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    Nik_C
    Answered on November 24, 2017 at 02:36 AM

    I checked your account and I didn't see that the subscription is downgraded:

    1511508937Screen Shot 2017-11-24 at 8.40

    Not sure why you were downgrading it?

  • Profile Image
    cpuidosen
    Answered on November 24, 2017 at 02:42 AM

    we just upgrade it again coz we need more submission room haha, 

  • Profile Image
    cpuidosen
    Answered on November 24, 2017 at 02:44 AM

    hmm may i ask a question again? is that show/hide logical value option work for options in radio button? i need to hide/show the radio button choice not the radio button field, can u help us? pls

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    Nik_C
    Answered on November 24, 2017 at 02:51 AM

    If you meant to show/hide the radio button option (as a part of radio button field), I'm afraid that is not possible. Only whole fields can be used on such conditional logic to show/hide.

    If you had something else in mind please let us know.

    Thank you!


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    cpuidosen
    Answered on November 24, 2017 at 02:54 AM

    yup. that's all in my mind, or, how to hide an radio button field in autoresponder email which not chosen? 

  • Profile Image
    Jim_R
    Answered on November 24, 2017 at 04:05 AM

    How to hide an radio button field in autoresponder email which not chosen?

    The options that were not selected on a radio button field will not show up on your email templates. What will always show up is the selected option.

    I'm not exactly sure though if that's what you're asking so if we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.