How to use Mandrill to Send Emails From Your Own Email Address

Last Update: March 17, 2016

NOTE- Yahoo users: 
In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from but actually originate at non-Yahoo servers. So, do not use a yahoo user as your sender email address if you are to use Mandrill to setup JotForm email notifiers. Please read more about Yahoo and Mailchimp DMARC POLICY here
Now that it is now possible to send form emails using your own SMTP server, what if you do not have an SMTP account for your domain name? This tutorial helps you with that.

Mandrill, a service by Mailchimp, provides a free SMTP email sending option upto 12,000 emails per month.  We have tested our new SMTP service with Mandrill and it worked perfectly! 

First, create a free Mandrill account.

Hit the "Get SMTP Credentials" page.

Copy your SMTP credentials and create a new API Key.

Copy your API Key as well.

Next, adding the SMTP Details to your form.  Please follow the complete steps below:

1. Click the Emails button in the form builder

2. Select your Notifier and click "Edit" option

3. Access the Advance Settings tab

4. In the Sender Email dropdown, choose "Add new email address" option and the Email Type dropdown will appear.

5. From the "Email Type", select "SMTP" option

5. Provide your Mandrill SMTP Credentials. The "Password" should be your Mandrill API Keys:

6. Click Add Email button or click "Next" button to save the custom SMTP settings.

7. Select your Mandrill SMTP from the Sender Email settings in the Advance Settings tab:

Test your form to see it functioning. 


Note that your form is still not really coming from your own domain name. To setup your emails, follow this  tutorial.

You can see your email stats on Mandrill site.

If you have questions, feel free to post it below.


TILLY77 (September 20, 2013 at 11:05 AM)

it is working?

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arianadane (December 23, 2013 at 05:55 PM)

Tried to do exactly this and followed all the steps perfectly, but was told "ERROR, THIS EMAIL HAS ALREADY BEEN DEFINED"

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HFOA (January 31, 2014 at 12:09 PM)

I set up a mandrill account but emails are still not going to AOL.

mandrill is getting this SPF error?

This domain has an SPF record, but it doesn't include Mandrill.

Here's the current TXT record for

v=spf1 ?all

You just need to change the TXT record to this:

v=spf1 ?all

View Answer

abid (December 12, 2014 at 08:28 AM)

piease send massage to my email

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Mihir (January 09, 2015 at 06:34 AM)

We have one problem regarding sending transactional email notifications. We need to send thousands of notification to our site users, but we can not send now due to server limitations. Can we set up those notification emails with mandrill, and will those email go, as and when user do some activities, like signup, post, share, like or comment.

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Mediref (June 20, 2015 at 08:50 PM)

Can Mandrill be used to include a PDF attachment?

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ramya (July 22, 2015 at 06:29 AM)

How to use Mandrill to Send bulk Emails From Your Own Email Address

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Ahamed (October 14, 2015 at 12:27 AM)

how to disable "On behalf" of message that shows for some recipents

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Dora Ines Salazar C (January 22, 2016 at 12:43 PM)

Deseo conocer sobre los servicio de envio de correos masivos.

requisitos y costos

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Louis (April 20, 2016 at 04:02 AM)

Interesting, though how does it compare to services like GetResponse?

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katherinescott (June 01, 2016 at 04:37 AM)

How to use Mandrill to Send Emails to yahoo users

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Pranav Singh (July 11, 2016 at 04:50 AM)

I am not able to find the step after setting up SMTP details.
"1. Click the Emails button in the form builder" where to find this "Emails" menu or where is form builder. I can't find it

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eduantony (December 13, 2016 at 11:38 AM)

I did exactly as the tutorial suggests, but ..

Dear eduantony,

There was an error on your SMTP configuration. Due to that error, our system
automatically changed your email sender's address for your form ID
60617552025955 to to prevent issues arising from your

Please log in to your JotForm account ( to correct your
SMTP configuration.

View Answer

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