User Guide

How to use Mandrill to Send Emails From Your Own Email Address

Last Update: March 17, 2016

NOTE- Yahoo users: 
In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers. So, do not use a yahoo user as your sender email address if you are to use Mandrill to setup JotForm email notifiers. Please read more about Yahoo and Mailchimp DMARC POLICY here
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Now that it is now possible to send form emails using your own SMTP server, what if you do not have an SMTP account for your domain name? This tutorial helps you with that.


Mandrill, a service by Mailchimp, provides a free SMTP email sending option upto 12,000 emails per month.  We have tested our new SMTP service with Mandrill and it worked perfectly! 


First, create a free Mandrill account.



Hit the "Get SMTP Credentials" page.



Copy your SMTP credentials and create a new API Key.



Copy your API Key as well.



Next, adding the SMTP Details to your form.  Please follow the complete steps below:

1. Click the Emails button in the form builder


2. Select your Notifier and click "Edit" option


3. Access the Advance Settings tab

4. In the Sender Email dropdown, choose "Add new email address" option and the Email Type dropdown will appear.


5. From the "Email Type", select "SMTP" option



5. Provide your Mandrill SMTP Credentials. The "Password" should be your Mandrill API Keys:


6. Click Add Email button or click "Next" button to save the custom SMTP settings.

7. Select your Mandrill SMTP from the Sender Email settings in the Advance Settings tab:



Test your form to see it functioning. 

 

Note that your form is still not really coming from your own domain name. To setup your emails, follow this  tutorial.

You can see your email stats on Mandrill site.



If you have questions, feel free to post it below.

13 Comments...

  • TILLY77

    it is working?

  • arianadane

    Tried to do exactly this and followed all the steps perfectly, but was told "ERROR, THIS EMAIL HAS ALREADY BEEN DEFINED"

  • HFOA

    I set up a mandrill account but emails are still not going to AOL.

    mandrill is getting this SPF error?

    This domain has an SPF record, but it doesn't include Mandrill.

    Here's the current TXT record for aol.com:

    v=spf1 ptr:mx.aol.com ?all

    You just need to change the TXT record to this:

    v=spf1 ptr:mx.aol.com include:spf.mandrillapp.com ?all

  • abid

    piease send massage to my email

  • Mihir

    We have one problem regarding sending transactional email notifications. We need to send thousands of notification to our site users, but we can not send now due to server limitations. Can we set up those notification emails with mandrill, and will those email go, as and when user do some activities, like signup, post, share, like or comment.

  • Mediref

    Can Mandrill be used to include a PDF attachment?

  • ramya

    How to use Mandrill to Send bulk Emails From Your Own Email Address

  • Ahamed

    how to disable "On behalf" of message that shows for some recipents

  • Dora Ines Salazar C

    Deseo conocer sobre los servicio de envio de correos masivos.

    requisitos y costos

  • Louis

    Interesting, though how does it compare to services like GetResponse?

  • katherinescott

    How to use Mandrill to Send Emails to yahoo users

  • Pranav Singh

    I am not able to find the step after setting up SMTP details.
    "1. Click the Emails button in the form builder" where to find this "Emails" menu or where is form builder. I can't find it

  • eduantony


    I did exactly as the tutorial suggests, but ..

    Dear eduantony,

    There was an error on your SMTP configuration. Due to that error, our system
    automatically changed your email sender's address for your form ID
    60617552025955 to noreply@jotform.com to prevent issues arising from your
    account.

    Please log in to your JotForm account (http://www.jotform.com) to correct your
    SMTP configuration.

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