Setting Up the Continue Forms Later Feature in Card Forms

The Continue Forms Later, also known as Autofill or Save and Continue, lets your users save their progress in the form and come back to it later to complete their submission. It’s similar to Classic Forms, which requires users to click the Save button to get a unique Session URL for their progress.

To enable Continue Forms Later in Card Forms:

1. Go to the Settings tab in the Form Builder.
2. Click Show More Options.

3. Search and enable the Continue Forms Later option.

Note the following aspects when using the Continue Forms Later feature:

• If you choose Enable when form has 10+ questions, the Save button is unavailable if your form has less than 10 questions.
• This feature doesn’t work on forms with less than 4 fields.
• The Save button will only show up once the user fills out the first field on your form.

How Does This Work?

The feature is presented to the users differently, depending whether they’re logged in to Jotform or not.

For logged-in users

For users who are logged in to their Jotform account, clicking the Save button will automatically send the session link to their registered email address. A confirmation message will also appear where the users can choose to Resend the email or Get a Shareable Link.

For guest users

For users who are logged out or do not have a Jotform account, clicking the Save button will prompt them to create an account or log in to Jotform for existing users. If they don’t wish to create an account or log in, users can click the Skip Create an Account link to get the session URL.

Clicking the “skip” link will display the following window:

The email address will automatically be fetched from the Email element of the form, provided the user has filled that with their email address. Otherwise, the form filler will have to provide their email address.

The users will receive the Continue Forms Later email as shown below:

How to Customize the Save and Continue Later Email

Customize the email template by clicking the Customize Save and Continue Later Email link under the Continue Forms Later option.

This will open the template editor where you can edit the email content and subject header.

The option to change the Sender Email address can be found under the Advanced tab. For more information, check out the following guides:

• How to Set up SMTP for a Form
• How to Edit or Delete Sender Emails on SMTP Settings

All saved progress or sessions are listed as Incomplete Submissions in Jotform Tables.