How to Delete Your Jotform Account

December 26, 2023

This guide shows how to delete your Jotform account. The process requires you to provide your Jotform password. If you forgot your password, you can reset it to get a new one. To learn more, see Resetting Your Jotform Password.

To delete your Jotform account

  1. Go to Account Profile.
  2. Scroll down to the bottom and select Delete My Account.
An arrow pointing to the Delete My Account link on the Jotform Account Profile page
  1. In the confirmation dialog, select Yes, Delete.
An arrow pointing to the "Yes, Delete" button on the Jotform Account Profile page
  1. Enter your password, then select Verify.
A screenshot of the  "Verify That It’s You to Delete Your Account: Please enter your password" window on the Jotform Account Profile page


If you used Google or Facebook to register and don’t have a dedicated Jotform password or if you forgot your password, you can get a new one by resetting your Jotform password.

  1. Finally, select Delete My Account to delete your account. Or select the close (“X”) icon in the upper-right corner to cancel.
The delete confirmation window on the Jotform Account Profile page with highlights on the Delete My Account button and the close icon

If you’re having trouble deleting your account, you can contact Jotform Support to have a representative delete your account for you.

See also: How to Cancel Your Subscription.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum:

Contact Jotform Support:

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