Free Customer Loyalty Survey

Gauge customer satisfaction with a free customer loyalty survey from Jotform. Create a custom survey in seconds to gain critical insights, understand shopping behaviors, and collect valuable feedback. Start from scratch or choose from 10,000+ ready-made templates, add conditional logic, and customize your survey to fit your needs without any coding.

テンプレート

Free Customer Loyalty Survey Templates

Need a place to start? Choose one of our ready-made customer loyalty survey templates to get your ideas flowing. Just pick the type of template you need, customize it to match your branding, and send it to your customers.

Customer Loyalty Survey

Template customer-loyalty-survey
Template customer-loyalty-survey
08:34

Net Promoter Score Form

Template net-promoter-score-form
Template net-promoter-score-form
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顧客満足度調査フォームテンプレート

Template customer-satisfaction-survey-form-template
Template customer-satisfaction-survey-form-template
08:34

メリット

Instantly Create Surveys with Jotform

ドラッグ&ドロップでカスタマイズ

You don’t need to be a graphic designer to build a customer loyalty survey. Simply choose a ready-made template, then drag and drop to add survey questions, choose fonts and colors, upload your own branding, and much more.

Analyze Responses

Jotformテーブルを使えば、お客様の声を収集、管理することができます。安全なオンラインアカウントから、回答を簡単に検索、並べ替え、フィルタリングが可能です。また、強力な共有オプションにより、チームメンバーや同僚と回答を共有することもできます。

埋め込み&シェア

顧客ロイヤルティアンケートのルック&フィールに満足したら、SNSにリンクを追加したり、スキャン可能なQRコードを作成してレシートに記載したり、シンプルな埋め込みコードをコピー&ペーストしてウェブサイトにシームレスに埋め込んだりして、共有することができます。

Create Engaging Surveys

Keep your customers interested by adding different ways for them to submit feedback and answer questions. For instance, you can ask one question at a time, add a save and continue later feature, display a progress bar at the bottom of the survey, and more.

Collect Mobile Responses

Allow customers to fill out your survey anytime, anywhere with Jotform Mobile Forms. Collect different types of data on the go, reduce paper usage, and even gather feedback offline. You can keep track of submissions by enabling push notifications, so you’ll know right away when a form is submitted.

お客様の声

Jotformに関するユーザーの声

Jotformはアンケートの開始、アンケートの作成、データの収集に最適なツールです。とても使いやすく、新しいバージョンは直感的アクセスしやすくなっています。
時間効率がよく実用的なので、私は定期的に仕事の一環として、アプリケーションフォーム、フィードバックアンケート、アンケートの作成に使っています。
レイアウトをパーソナライズするツールにより、非常にパーソナライズされたテンプレートを作成することができます。

非常にお勧めします!

Sonia Ragone, Project Coordinator, Europa Cinemas

Learn More About Customer Loyalty Survey

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What is a customer loyalty survey?

A customer loyalty survey is a great way to engage with your customers and gain critical insights to help you improve your products, services, and customer experience. Create a personalized survey to collect feedback, then share it via social media or by seamlessly embedding it in your website.

How do you measure customer loyalty in a survey?

ドラッグ&ドロップで、顧客ロイヤリティの測定に役立つウィジェットをインストールできます。複数選択肢のテキストフィールド、ダイナミックテキストボックス、数値スライダーなどを追加し、集計した回答をJotformテーブルで分析すれば、顧客満足度の全体像を明確に把握することができます。

What questions should I ask in a customer loyalty survey?

Our customer loyalty survey is fully customizable, so you can ask whichever questions are relevant to your business.

Some ideas include

  • How long have you been using our products or services?
  • What is your overall level of satisfaction with our products or services?
  • How likely are you to refer our products and services to a friend

Adding different types of questions helps create a more engaging experience. Try adding multiple-choice, open-ended, scale rating, and yes-or-no questions to keep customers interested.

What are the 3Rs of customer loyalty?

Rewards, relevance, and recognition are metrics that will help you better understand your customer base.

How do I create a customer loyalty survey with Jotform?

Create a free Jotform account, then choose one of our ready-made survey templates to get started. Make it your own with our drag-and-drop builder, share it with customers, then start collecting and managing responses right away.