コーディングなしでリッカート尺度のアンケートや調査票を作成。フィードバックや調査データの収集など、Jotformのリッカート尺度作成機能を使えば、どんなオンラインフォームにも簡単にリッカート尺度を追加できます。さらに、条件付きロジック、自動返信、自動生成レポートなど、Jotformの全ての機能を利用できます。
テンプレート
ゼロからリッカート尺度のフォームを作りたくないですか？心配そないでください。何千もの既製のフォームやアンケートテンプレートからお選びいただけます。ドラッグ＆ドロップするだけで、新しいアンケートの質問を追加したり、リッカート尺度の回答アンカーを変更したり、ロゴをアップロードしたりすることができます。
メリット
リッカート尺度作成機能で信頼性の高いデータを集めましょう。Jotformを使えば、コーディングなしで魅力的なアンケートや調査票を作成・共有でき、より正確なデータをより早く取得できます。
Jotformの高度な自動化機能でデータ収集プロセスを効率化しましょう。自動返信メールで確認やリマインダーのメールを送信したり、自動生成レポートを作成してリッカート尺度のアンケート結果を視覚化して共有したりできます。
Create smarter, more complex surveys with conditional logic. Hide and reveal survey fields according to users’ previous answers. Not only does conditional logic help boost response rates, it also helps you target segmented groups with individualized questions.
Use our handy kiosk mode to turn your smartphone or tablet into an in-person survey station. Collect Likert scale survey responses in real time — perfect for conferences, trade shows, meetings, and other types of events.
With the right tips, tricks, and tools, creating a Likert scale survey isn’t difficult. Here’s how to do it in four simple steps:
Identify the survey’s audience and purpose
When you’re creating a Likert scale survey, you first need to define your audience and purpose. Who will receive and complete your Likert scale survey? What are you hoping to learn from or accomplish with your Likert scale survey results?
Say, for example, you recently opened a restaurant and would like to get a better understanding of how your patrons view it. Creating and distributing a Likert scale survey is a perfect way to find out how they feel about your menu, staff, cleanliness, music, prices, and overall ambience.
Create your survey questions
Once you’ve established your audience and purpose, it’s time to write your survey questions. To do this properly, it’s important that your questions meet several criteria.
They should be well organized
Surveys are most effective when recipients actually complete them, so your Likert scale survey needs to be simple, straightforward, and cohesive. Otherwise, recipients will abandon it in frustration.
Ask a few questions about the same topic consecutively — food, ambience, staff friendliness, and knowledge — and then move onto the next. Grouping similar questions together under a label or subheader is a great way to keep them organized (i.e., keep all questions related to the menu under a “Food and Drink” subheader). Throughout your Likert scale survey, there should be no confusion as to what you’re asking or how one question relates to another.
They should be specific
The most valuable Likert scale surveys deliver honest, accurate feedback, so it’s important to remove all ambiguity. Say, for example, that you’re asking your patrons about service satisfaction. Each question should focus on a different aspect of your restaurant.
「私たちのサービスにどの程度満足されましたか？」と聞くのはやめましょう。その代わりに、サービスの種類ごとに次のような質問をします
Asking broad or vague questions can create false and inaccurate data. If one of your survey respondents loved their server but felt the valet service took too long, how would they rate the service? Changing how you word some of your questions or making them more specific can help you home in on what exactly you need to improve in your restaurant.
In this particular example, your survey’s audience would be your restaurant’s patrons, and its purpose would be to understand what’s working and what’s not so you can make improvements.
With Likert scale surveys, you can take the guesswork out of customer satisfaction and get immediate, actionable, nuanced feedback that can help you optimize your business and make more money.
They should be clear, concise, and non-leading
In addition to being well organized and specific, your questions need to be clear and non-leading. They shouldn’t be too lengthy or contain confusing language that can trip up your respondents.
For example, if you ask your patrons, “How satisfied were you with our clean restaurant?” you’re making the assumption that they found it clean. They may answer inaccurately or dishonestly just to move onto the next question.
Pro tip: Including questions instead of statements in your survey also helps reduce potential bias. There may be a big difference between how your respondents would answer questions like “How satisfied were you…” vs statements like “I was satisfied with…”
Decide which point system to use
No matter what type of Likert scale survey you’re creating — customer feedback, employee motivation, or market research survey — you’re probably going to use one of these point systems:
These point systems are the most widely used and recognized Likert scales, which can help improve the chances your survey respondents will both understand and complete your survey since they’ll be familiar with its structure.
While you really can’t go wrong with any one of these scales, the five- and seven-point Likert scales are the most popular. Survey respondents need adequate choices, and these two scales give them a nice blend of both positive and negative answers, as well as one neutral option, without overwhelming them.
Additionally, once you’ve decided which point system you’re going to use for your Likert scale survey, it’s a good idea to use it throughout the whole survey, from first to final question. (You can, of course, switch it up from survey to survey.) Changing your scale system within a survey may confuse or frustrate your respondents, leading to inaccurate data.
Build your Likert scale with Jotform
最後に、目的と対象者を特定し、質問を作成し、ポイントシステムを選択することで、リッカート尺度のアンケートの青写真を作成したら、アンケートの作成を開始しましょう。Jotformは、リッカート尺度アンケートの作成、カスタマイズ、配布、そして分析まで行える完璧なツールです。
Here’s all you have to do:
Jotformは包括的で、完全にカスタマイズ可能で、安全で、完全にコードフリーで、あらゆる業界のビジネスオーナーが、優れたデザイン、プロフェッショナルな外観を作成する事ができます。そして最も重要なことですが、楽しく魅力的なアンケートを構築できるよう支援します。
お客様の声
このビデオチュートリアルでは、Jotformがどのように無料でリッカート尺度のアンケートを作成できるかをご紹介し、Jotformのリッカート尺度作成ソフトの利点、よくある使用例、強力な機能についてご説明します。
All your questions about Likert Scale Creator — answered. Check out our FAQs for answers to common questions.
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A Likert scale is a numerical scale where users rate their reaction to a statement. It’s great for measuring opinions, attitudes, knowledge, and more. As an example, you could ask your user to rate how satisfied they are with your services on a five-point scale.
Use a Likert questionnaire when you want to gain insight from your customers or employees about things that work well for your business and things that could be better.
A Likert scale questionnaire can help you gain important user insights, learn about user preferences, and make sure that your customers know you care about their feedback.
You can create a Likert scale in Jotform by adding the handy Likert Scale Creator widget to your form.
Likert scale questionnaire ratings are most commonly (1) strongly disagree, (2) disagree, (3) neither agree nor disagree, (4) agree, (5) strongly agree. They can also include ratings that measure frequency (always, often, sometimes, rarely, never), importance (very important, important, moderately important, slightly important, unimportant), likelihood, and more.
