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FAQ ABOUT

ProntoForms to Jotform

Have a question about migration your Pronto Forms to Jotform? Check out our FAQ below.

Your questions will be answered by our 24/7 support team.

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  • Why should I use Jotform?

    Jotform is the go-to tool for effortless online data collection and management. Alongside our powerful Form Builder, Jotform offers more advanced features, ready-to-use templates, and integrations than other online form builders, so you can always get the information you need when you need it. Plus, Jotform goes above and beyond the industry standard by meeting PCI, GDPR, CCPA, and Section 508 requirements and offering optional HIPAA compliance. No matter how you use Jotform, you’ll streamline the way you work with powerful online forms designed to meet your every need.

  • Is Jotform free?

    You can access all Jotform features, tools, and integrations for free! On Jotform’s free plan, you can create up to five forms with 100 form fields and accept up to 100 monthly submissions. If you’d like more forms, submissions, or storage, you’ll need to upgrade to a paid plan.

  • Is Jotform mobile-friendly?

    Yes. By default, all forms are mobile responsive, so they’ll look and work great from any smartphone or tablet. You can even download the free Jotform Mobile Forms app to access and manage all your forms from your favorite mobile device.

  • How secure is Jotform?

    At Jotform, the privacy and security of your data is a top priority. Every form created with our Form Builder automatically has a 256-bit SSL connection enabled to keep form submissions protected. For additional security, you can also enable anti-spam form fields and encrypt your forms. Plus, Jotform provides PCI, GDPR, and CCPA compliance, and offers HIPAA compliance to Silver, Gold, and Enterprise users.

  • Is Jotform HIPAA compliant?

    You can opt for HIPAA compliance on your Jotform account if you have a Silver, Gold, or Enterprise plan. Once you’ve signed a business associate agreement (BAA), you can begin creating HIPAA-compliant online forms and surveys for more secure medical data collection.

  • What integrations does Jotform offer?

    To automate your workflow, Jotform offers 100+ powerful integrations. Connect your online forms and surveys to CRMs, spreadsheets, cloud storage apps, project management boards, payment gateways, and more. Our most popular integrations include Google Sheets and Google Docs, Airtable, Dropbox, Square, PayPal, Mailchimp, and Zoom. And if you don’t see the integration you’re looking for, just build it yourself using our Zapier integration! See our full list of integrations here.

  • Can I collect payments with Jotform?

    Yes, you can use Jotform to seamlessly collect payments directly through your online forms. Choose from 30+ trusted payment processors, including Square and PayPal, to integrate with your online payment form, order form, or donation form. Plus, Jotform won’t charge you any additional transaction fees for getting paid through your forms.

  • Will I lose my ProntoForms data if I switch to Jotform?

    No. You can automatically transfer your existing ProntoForms data over to Jotform with our free form migration tool.