How can I reset my Jotform account password

  • Bragg_Gladys
    Asked on May 2, 2024 at 11:12 AM

    I cannot log in to Jotform. It indicates that my email is already with Jotform but I cannot get the reset instructions.

  • Kenneth JotForm Support
    Replied on May 2, 2024 at 11:19 AM

    Hi Bragg_Gladys,

    Thanks for reaching out to Jotform Support. Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

    How can I reset my Jotform account password Image 1 Screenshot 60

    2. On the login screen, click on Forgot Password.

    How can I reset my Jotform account password Image 2 Screenshot 71

    3. Enter your email address and then click on Send Reset Instructions.

    How can I reset my Jotform account password Image 3 Screenshot 82

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    How can I reset my Jotform account password Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    How can I reset my Jotform account password Image 5 Screenshot 104

    Your new password is now set and you can use it to log into your Jotform account.

    Let us know if you have any other questions.

Your Answer